Leasing Consultant

A full service multifamily real estate firm, ROSS Companies, is looking for an experienced Leasing Consultant for a property in College Park, MD. The ideal candidate will be responsible for all activities related to apartment rentals, move-ins, lease renewals and resident retention. They will interact directly with prospective and current residents to achieve maximum occupancy, ensure resident satisfaction, and deliver the highest level of customer service.

Responsibilities

• Greet prospective residents, show apartments, and assist with the leasing process.
• Explain lease terms, community policies, and rental prices to potential tenants.
• Conduct property tours and highlight the unique features and amenities of the community.
• Follow up with prospects through phone calls, emails, and other forms of communication.
• Provide exceptional customer service to residents and prospects, addressing inquiries and resolving issues promptly.
• Prepare and process leasing paperwork, including lease agreements and renewals.
• Collaborate with the maintenance team to ensure timely and efficient service requests.
  
  

Qualifications

• High school diploma required.
• Previous experience in leasing, sales, or customer service roles is preferred.
• Yardi experience preferred.
• Strong interpersonal and communication skills.
• Excellent organizational and multitasking abilities.
• Ability to work a flexible schedule, including weekends and holidays, as needed.
• Knowledge of local rental market trends and conditions preferred.
• Basic computer literacy.
• Ability to speak different languages is always a plus!
  
  

ROSS Companies is an Equal Employment Opportunity Employer.