Administrative Patient Coordinator

Job Overview:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Coordinator. As a Patient Coordinator, you will be responsible for providing exceptional administrative support and ensuring a positive experience for our patients in a limited technology office .

Ross Physical Therapy Services: Glastonbury, CT

Duties:
- Greet and check-in patients, ensuring all necessary paperwork is completed accurately
- Schedule patient appointments

- Answer phone calls and document all calls
- Verify insurance information and collect co-pays or payments from patients
- Maintain patient records and ensure all documentation is accurate and up-to-date
- Follow HIPAA guidelines to maintain patient confidentiality
- Administrative tasks such as filing, faxing, and scanning documents
- Collaborate with staff to ensure smooth patient flow and efficient operations

Requirements:
- Previous experience working in a rehabilitation/ medical receptionist or front desk role preferred
- Basic knowledge of Microsoft office
- Knowledge of HIPAA regulations and ability to maintain patient confidentiality
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively in a limited technology office
- Familiarity with phone systems and ability to handle high call volumes

- Daily written and verbal communication and coordiantion with patients, medical offices, insurance companies, billing company, and collection agency

- Collecting and documenting insurance information, processing claims, maintaining and monitoring prior authorization requirements and managing patient files.
- Ability to be patient focused, and present a positive, courteous, professional and welcoming image for the office.

We offer competitive pay based on experience and qualifications. This can be a full or part time position with office hours from 8am-4pm.

Job Types: Full-time, Part-time

Pay: $18.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Healthcare setting:

• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday

Ability to Relocate:

• Glastonbury, CT 06033: Relocate before starting work (Preferred)

Work Location: In person