Customer Service Representative

Become a full-time Customer Service Representative with Roto Rooter Plumbing & Drain in Ringgold, GA to elevate customer experiences like never before!

What do we offer our Customer Service Representatives? We're glad you asked! You'll enjoy competitive pay ranging from $16 to $18 per hour based on experience, along with a comprehensive benefits package including PTO, Health, Life, Dental, and Vision insurance.

Embrace a consistent Monday to Friday work schedule, either from 8 a.m. to 5 p.m. or 9 a.m. to 6 p.m., providing a perfect balance for your personal and professional life.

Join us in delivering premium service and apply now to kickstart your career journey!

YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative at Roto Rooter Plumbing & Drain, your day is dynamic and rewarding. From the moment you arrive, you are dedicated to ensuring every customer receives premium service. Whether it's resolving satisfaction issues, fielding incoming calls to boost sales and job count, or proactively reaching out to existing customers for new opportunities, you are constantly engaged. With each interaction, you strive to leave a positive impression, embodying our commitment to excellence. In this fast-paced environment, you play a crucial role in shaping positive experiences and driving the success of our company.

Here's what we need from you:

• Previous customer service experience
• Exceptional organizational and customer service skills
• ServiceTitan and Shop dispatch experience
• Knowledge of computer software including Microsoft Word and Excel

ROTO ROOTER PLUMBING & DRAIN: WHY CHOOSE US?

Roto Rooter Plumbing & Drain has served Chattanooga for over 75 years and has helped thousands of families and businesses. We provide comprehensive plumbing services, including repairs, installations, maintenance, cleaning, leak detection, inspections, and more. We also offer excellent water and fire restoration services, including mold mitigation. Professionalism, expertise, and quality are the hallmarks of our company, not to mention friendly, efficient service.

We're a family-owned business, and we cultivate a family-oriented culture. Good jobs in the plumbing trade are plentiful, so we set ourselves apart by rewarding our employees with respect, a great work environment, competitive compensation, and excellent benefits.

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our quick and easy initial online application!

Salary : $16 - $18