What are the responsibilities and job description for the E-com Marketplace Specialist position at Rough Country?
E-Commerce Marketplace Specialist
Dyersburg TN
About Rough Country:
Welcome to Rough Country, where we empower everyone to embrace a lifted lifestyle by personalizing their vehicle's looks and performance. Our journey began in 1975 with a vision deeply rooted in American values and a passion for off-road adventures. Today, we stand proud as one of the leading manufacturers and distributors of high-quality suspension kits and off-road accessories, catering to the needs of off-road and outdoor enthusiasts worldwide.
Overview:
As a Marketplace Specialist, you'll play a pivotal role in managing and optimizing our online marketplace presence. You will be responsible for ensuring our products stand out in a crowded marketplace, align with our brand standards, and are positioned to drive sales and growth.
Key Responsibilities
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Manage and optimize product listings on various online marketplaces, including Amazon, eBay, Walmart, and others.
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Conduct market research to identify trends, pricing strategies, and opportunities for new product listings.
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Collaborate with the marketing team to develop promotional strategies and enhance product visibility.
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Monitor and analyze performance metrics, providing reports on sales, reviews, and customer feedback to inform business strategies.
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Stay updated with marketplace policies, updates, and tools to ensure compliance and take advantage of new features.
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Handle customer inquiries and issues related to marketplace orders to ensure a positive customer experience.
Qualifications:
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3 years of experience in marketplace management.
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Strong understanding of online marketplaces and digital sales strategies.
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Proficiency in data analysis and performance metrics.
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Excellent communication and organizational skills.
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Ability to work independently and as part of a team in a fast-paced environment.
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Experience with SEO and SEM strategies is a plus.
Compensation
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Based on skills and experience
Rough Country LLC is an Equal Opportunity Employer that values and appreciates hard work and professional dedication and rewards its team with a compensation package that includes benefits. New employees are eligible for and provided a competitive pay package, training, and advancement opportunities. Some of the benefits include medical and dental coverage, 401(k), paid holidays, and paid vacation.