What are the responsibilities and job description for the Automotive Service Writer position at Round Rock Auto Center?
Job Overview:
We are seeking a highly organized and customer-oriented individual to join our team as a Service Writer. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating automotive repair and maintenance services. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our service department.
Responsibilities:
- Greet customers and assist them with their service needs
- Listen to customer concerns and document them accurately
- Schedule appointments for vehicle repairs and maintenance
- Communicate with technicians to ensure timely completion of work
- Provide estimates for repairs and obtain customer approval
- Coordinate parts ordering and inventory management
- Keep customers informed about the status of their vehicles
- Ensure accurate billing and invoicing for services rendered
- Resolve customer complaints or issues in a professional manner
Qualifications:
- Previous experience in automotive service or related field required
- Strong knowledge of automotive repair and maintenance processes
- Familiarity with air brake systems, vehicle diagnostics, and oil changes
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Proficient computer skills for data entry and record keeping
We offer competitive compensation, ongoing training, and opportunities for career advancement within our company. If you are passionate about the automotive industry and have exceptional customer service skills, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
Experience:
- Service writing: 3 years (Required)
Ability to Relocate:
- Round Rock, TX 78664: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $85,000