What are the responsibilities and job description for the Appointment Coordinator position at Route 4 Auto Group?
The Route 4 Auto Group, is looking for an Experienced, Professional Appointment Coordinator to schedule service appointments for 3 dealerships. You will coordinate and schedule appointments, assist with customer relations, assist in guest relations, and be an extension to the service management team.
This is an exciting opportunity for someone with extensive experience in customer service.
WHAT WE OFFER
- Friendly Work Environment
- Flexible Work Schedule (5 day work week)
- We Promote a Work/Life balance
- Paid Vacation and Holidays
- Ongoing Training and Development
- Full Health Benefits
- 401k with a match
RESPONSIBILITIES
- Schedule appointments
- Customer Support
- Confirm Appointments
- Communicate with service customers
- Handle telephone inquiries
- Follow-Up Calls
- Cashiering
REQUIREMENTS
- Minimum of 2 years experience in customer service
- College Degree
- Ability to perform a variety of tasks simultaneously
- Proficient in Microsoft Office & Excel
- Great Attitude
- Motivation to Grow
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