What are the responsibilities and job description for the Sales Associate position at Row House South Lake Union?
Job description
Row House is currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand!
Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.
POSITION:
The purpose of the Sales Representative is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into Intro Classes. The Sales Representative also assists with retaining current members. Fitness knowledge or background is preferred but not required.
REQUIREMENTS:
- Excellent sales, communication, and customer service skills required
- Goal-oriented with an ability to achieve sales in memberships and retail
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 8 hours throughout the workday
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills
- Daily and/or occasional travel may be required.
RESPONSIBILITIES:
- Assist the General Manager with the sales process of lead generation, follow up, and close
- Book and confirm intro classes
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a fitness and wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Ensure studio is clean and tidy
- Other duties as assigned
COMPENSATION & PERKS:
- Competitive base based on experience
- Free or discounted studio memberships
- Commission paid on sales
- Opportunity for bonus based on performance
- Huge opportunities for growth within the studios, including additional sales and management opportunities
Job Type: Part-time
Salary: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Ability to commute/relocate:
- Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Required)
Work Location: One locationJob description
Row House is seeking an experienced General Sales Manager to drive sales and facilitate operations for our brand new studio opening in a stunning location near you!
Row House is a boutique rowing concept that strives to give people of all different fitness levels an efficient, high-cardio, full-body workout in less than one hour. It distinguishes itself from other group fitness concepts built on insecurity and competition by creating an environment that raises everyone up so they come together, rowing on the same rhythm, with the same flow and energy. Rowing has long been recognized by serious athletes as one of the most effective forms of full-body exercise and Row House's workout stays true to form. Targeting the upper body, lower body, and core all at once, the brand's fitness program offers an energetic, endorphin-boosting workout in a safe, inspiring, and inclusive environment.
POSITION:
The ideal General Manager will oversee all Studio functionality from Sales to Instructors, however, 80-90 percent of the role is driving Sales, with 10-20 percent focused on studio staff management and operations.
REQUIREMENTS:
- 2 years of fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales
- Ability to work independently and collaborate with studio owner
- Ability to manage and drive all revenue streams from membership sales to retail
- Excellent communication and strong interpersonal skills in person, on the telephone and via email.
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgment.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
DUTIES
- Lead generation including Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro class
- Drive Membership sales through outside sales and business development efforts
- Manage staff schedule
- Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
- Supervise Sales Representatives and Instructors
- Hire/Manage all instructors at the studio
- Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
- Independently make decisions related to high level customer service
- Collect out-standing dues
- Maintain cleanliness and organization of the fitness studio
- Enforce Row House policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Schedule and participate in networking/community events and studio promotions
- Strategically manage marketing campaigns to generate leads for the studio
- Any other duties as assigned
COMPENSATION & BENEFITS:
- This position offers a very competitive base salary; based on experience & performance.
- Commission paid on sales
- Opportunity to bonus, based on performance
- Unlimited growth potential as well within the company.
Job Type: Part-time
Pay: $21.00 - $30.00 per hour
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
Experience:
- Sales: 1 year (Required)
Ability to Commute:
- Seattle, WA 98109 (Required)
Work Location: In person
Salary : $15 - $17