ROWAN HELPING MINISTRIES JOB DESCRIPTION
CLIENT SERVICES OPERATION HOME VA CASE MANAGER
(Full-Time)
GENERAL RESPONSIBILITIES
The Operation Home VA Case Manager is responsible for case management services for
Veterans who are or were previously experiencing homelessness, or who are at risk of
homelessness, so that they may obtain or retain permanent housing. This is a full-time
position that reports directly to the Housing Manager. This position is eligible for benefits.
The duties and responsibilities of this position requires approximately 40 hours per week. The
scheduled work hours will be 8:00 am-5:00 pm Monday through Friday. The hours must be
flexible to meet the needs of the guests and clients. Additional hours may be scheduled
depending on the census and caseload.
SPECIFIC RESPONSIBILITIES
ROWAN HELPING MINISTRIES | 0524
GENERAL REQUIREMENTS
Should be able to stoop, lift up to 20 lbs. and consistently maneuver within the office area.
This position will work primarily indoors and may require repetitive motions and long
periods of sitting. However, a person should be mobile to access various environments.
Required to stand and walk but also must be able to sit and talk or listen.
EDUCATION AND EXPERIENCE
Must be at least 21 years old, possess a bachelor’s degree or four-year college degree in Social
Services, or other human services field, and have a minimum of two years’ experience in case
management, counseling and/or social work preferably with Veterans. Be knowledgeable of
community resources including state and local housing regulations.
with clients, volunteers, and staff.
guests, staff, community organizations, and the public.
a wide range of people.
Employee's Signature Date
ROWAN HELPING MINISTRIES | 0524
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