What are the responsibilities and job description for the Remote- Call Center Agents position at Royal Recruiter?
As a Remote Call Center Agent, you have flexibility, autonomy, and freedom to choose when and where to provide services.
As a Remote Call Center Agent, you can:
- Set your own schedule to work around your life.
- Enjoy the freedom and flexibility of being your own boss.
- Work from home or any quiet place.
Remote Call Center Agent Responsibilities:
- Conducting inbound/outbound customer service calls. Creatively solving problems.
- Quickly assessing customer needs and providing sound solutions.
- Documenting details of calls and customer interactions.
- Managing multiple systems, programs, and screens simultaneously.
Remote Call Center Agent will have the following skills:
- Minimum 1 year of phone-based, customer service experience
- Computer skills including navigating multiple tabs, windows, and systems
- Strong customer service and written skills
- Comfortable empathizing and remaining patient with difficult callers
Benefits Call Center Representative
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