How much does a Contact Center Representative I - Inbound make in the United States? The average Contact Center Representative I - Inbound salary in the United States is $31,587 as of November 25, 2020, but the range typically falls between $28,754 and $35,683. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $28,754 10% $26,174 90% $39,412 75% $35,683 $31,587 50%(Median)
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Job Description for Contact Center Representative I - Inbound

Contact Center Representative I - Inbound answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative I - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative I - Inbound typically reports to a supervisor or manager. The Contact Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2020 Salary.com)... View full job description

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Job Openings for Contact Center Representative I - Inbound
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Timothy R. Estes, Executive Vice President and Chief Operating Officer
Dycom Industries, Inc. provides specialty contracting services in the United States. The company offers various specialty contracting services, including program management, engineering, construction, maintenance, and installation services, such as placement and splicing of fiber, copper, and coaxial cables to telecomm... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
28754
35683
31587

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
29474
38142
32763
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Representative I - Inbound in the United States. The base salary for Contact Center Representative I - Inbound ranges from $28,754 to $35,683 with the average base salary of $31,587. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $29,474 to $38,142 with the average total cash compensation of $32,763.
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28754
35683

 

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Skills associated with Contact Center Representative I - Inbound: Service Desk Management, Service Management, Service Level Management, Service Operations ...More

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Salary estimation for Contact Center Representative I - Inbound at companies like : BRIGHT HORIZONS FAMILY SOLTN, DYCOM INDUSTRIES INC, EMCOR GROUP INC

Jobs with a similar salary range to Contact Center Representative I - Inbound : Contact Center Representative, Contact Center Specialist, Customer Care Center Representative