Customer Service Coordinator

RoyPow (USA) Technology Co., Ltd.
Kennesaw, GA Full Time
POSTED ON 6/22/2024 CLOSED ON 7/21/2024

What are the responsibilities and job description for the Customer Service Coordinator position at RoyPow (USA) Technology Co., Ltd.?

ROYPOW is a company that manufactures and sells lithium batteries, mainly used in low-speed vehicles, forklifts and other industries.

ROYPOW USA seeks a Customer Service Coordinator for our Atlanta, GA office!

What You’ll Do:

  • Schedule service technicians.
  • Manage service orders, trip reports, time sheets, and expense reports.
  • Provide quotes for aftersales parts and service to customers.
  • Generate after-sales leads and opportunities for the region.
  • Maintain accurate customer and product data.
  • Provide technical support to service personnel.

Requirements:

Experience in customer service, professional background in electronics industry, able to travel for short periods, able to repair electronic equipment and identify basic electrical faults.

Job Type: Full-time

Salary: $50,000.00 - $60,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Work Location: In person

Salary : $50,000 - $60,000

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