Real Estate client Care

The RPP Sold Team, #1 RE/MAX Team in NYS is seeking an Internal Sales Associate (ISA) / Client Care Specialist who is driven and motivated to gain industry knowledge and fast track to a highly successful and rewarding career..

The successful candidate is a team player, enjoys working with people, and is comfortable placing, receiving, and documenting communication (phone/text/e-mail) to and from clients and potential clients. The ISA works closely with Agents, providing information, scheduling appointments, and assisting in providing a 5-star experience for clients. We are seeking dependable, articulate, and professional individuals, with positive energy and with a thirst for industry knowledge and growth.

Culture is important to the RPP Sold Team. Our team continuously strives for improvement in success. We are seeking someone that shares our values for a long-term position, and professional growth.

Compensation is based on hourly wage and a generous bonus structure

RPP Sold Team Advantages:

• We offer a weekly training session, accompanied by individual mentoring and team meetings
• A functioning team will always outperform an individual
• We improve on what we measure
• A fun, work hard, play hard, energetic team culture which provides a nurturing work environment
• Focus on personal and business growth through education and coaching
• We share the industry's best practices, habits, and techniques to be successful

• Manage incoming leads by phone, email, text, and CRM
• Consult with clients in order to discover their property desires; then find properties that meet those needs
• Primary duties include follow-ups, e-mail communication, and overall management of the sales pipeline
• Appointment setting and follow up
• Consistently network and market to prospect for new customers

• Be coachable, and a team player while understanding professional growth comes from within
• EXCELLENT COMMUNICATIONS SKILLS
• This is a sales position and prior phone sales experience is recommended
• Flexibility with schedule, this is a 7 days a week industry and we need full and part-time people for multiple shifts
• Must be able to adjust to frequent changes in the market and outside the world
• Dependability is a must. You must be available to work your shifts and have dependable transportation. We work a variety of shifts and we are looking for staff to fill all time slots
• Must be computer savvy and be proficient in Microsoft office
• A real estate license or knowledge of Real Estate is preferred, but not necessary
• Sales call center experience is preferred but we are open to other sales-based experiences
• Have a team-oriented mindset where culture is most important while still focusing on goals
• RELIABLE TRANSPORTATION

The RPP Sold Team of RE/MAX Plus is the #1 RE/MAX team in New York State. The Robert Piazza Palotto's Sold Team brings together the leading experts in the Rochester Real Estate market to provide outstanding service, insider knowledge, and impressive statistics at every turn.

If you want to take your career to the next level, are interested in professional growth and are driven to be the best you can be, then look no further and consider if you’ll fit with the award-winning team and culture of the RPP Sold Team. We are consistently a top-producing team. We have proven systems, marketing, follow-up, and technology – all to support your success. We are also fully engaged in your professional and personal growth in a way that few others offer. We would love to talk to you about joining our team!

RE/MAX Plus Building 2171 Monroe Ave Rochester, NY 14618