What are the responsibilities and job description for the RECEPTIONIST position at RRM Design Group?
Description
RRM Design Group, an employee-owned company, is currently seeking a full-time Receptionist to become a valued member of our team. Our dynamic firm values collaboration, inclusivity, and innovation, offering a work environment that balances professional growth with enjoyment.
As the Receptionist, your role is pivotal in maintaining a welcoming and efficient front desk experience for both internal and external customers. This includes warmly greeting visitors, handling inquiries with professionalism, and directing incoming calls to the appropriate contacts. Ensuring the highest standard of customer service is essential in representing RRM as a reputable organization to clients and colleagues.
In addition to these responsibilities, the Receptionist will also be tasked with various other duties, such as running errands, actively participating in safety and administration teams, and fulfilling any other assigned tasks. This position offers an opportunity to contribute meaningfully to our team's success while fostering a positive workplace atmosphere.
YOUR ROLE LOOKS LIKE:
- Directing walk-in traffic, and phone calls.
- Coordinating in-house meetings and maintaining oversight of a scheduling system for resources including conference rooms and fleet vehicles.
- Handling incoming and outgoing mail as well as overnight parcels efficiently.
- Providing support with various travel coordination responsibilities.
- Collaborating within the administrative team and taking on additional tasks as assigned.
- Be an ambassador of RRM; internal and external.
Requirements
WHAT YOU’LL BRING TO THE TABLE:
- High school diploma.
- A minimum of one (1) year of experience in front desk reception or customer service roles.
- Great verbal communication skills.
- Ability to multitask while maintaining a strong professional demeanor.
- Basic computer skills including proficiency in Microsoft Office (including Outlook, Word, and Excel).
- Ability to work and thrive in a team setting.
About us:
Ensuring the health and happiness of our RRMers is paramount to how we run our business. RRM Design Group is a 100% employee-owned multidiscipline design firm with a full spectrum of services including architecture, landscape architecture, planning, civil and structural engineering, and surveying. Our offices are located along the California coast from Orange County to the Bay Area. Over one-third of our workforce has been with us for a decade or more and we work on engaging projects in several diverse markets throughout the state.
We value the diversity of intersecting identities and strive to maintain an environment that is equitable, respectful, and inclusive. We expect our work environments to be places of diverse engagement and informed discourse. Ultimately, we acknowledge that our standards of excellence as a multidiscipline design firm are not separate from the values of diversity, equity, and inclusion.
Salary : $20 - $23
