Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation / human resources.
Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- High school diploma / GED
- 1 year of experience as department manager, service manager, or equivalent experience
- Store manager / district manager or direct manager approval Desired
- Retail management experience & knowledge of all aspects of store operations
- Staff supervisory experience
- Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service / relations to enhance Kroger's best-in-class reputation
- Assist store manager in leading teams in planning, implementing & executing merchandising / operating initiatives
- Assist store manager with developing action plans / communications to associates on Associate Insight survey results
- Work with department heads / store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
- Role model / demand a highest level of customer service & solve associate / customer issues / concerns
- Manage total store operations in store manager's absence
- Achieve / exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)
- Drive sales by working with department managers to produce / maximize sales & profits, reduce shrink & improve each store department's contribution
- Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.
g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)