Parts Manager

Overview

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!

JOIN OUR TEAM

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 11 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers’ exquisite taste by offering 13 extraordinary brands of the most sought after luxury cars.

Our Genesis dealership in Ontario is seeking Parts Manager. This is a great opportunity to begin your automotive career. In this position, you will contribute to the success of Rusnak Auto Group by managing the Parts Department staff and leading profit production.

Responsibilities

KRA: Effectively and Efficiently Meets the Company’s Financial Expectations Regarding Gross Profit and Sales

• Controls and analyzes pricing for competitiveness.
• Develops and promotes wholesale business while maintaining reasonable returns; utilizing manufacturer’s marketing funds where available.
• Determines department goals and ensures team is on track to meet them.
• Manages receivables on a weekly basis.
• Promotes accessories through innovative displays and promotions.
• Maintains gross profit percentages as appropriate for various Clients and pay type.
• Analyzes various Management reports.

KRA:    Effectively and Efficiently Manages the Company’s Parts Inventory

• Maintains range and depth of inventory while minimizing investment.
• Utilizes factory obsolescence return programs to minimize aged stock on hand.
• Utilizes stock order for replenishment of stock but not at expense of Service Department.
• Maintains a perpetual inventory process to help identify possible areas of concern.
• Manages credits, discrepancies, and freight claims to recoup monies owed by factory.
• Maintains departmental security.
• Effectively and efficiently tracks and follows up on back-order parts.
• Manages and maintains the most effective physical storage layout.
• Effectively and efficiently maintains department security.
• Maintains clear and precise record keeping for all RO’s, invoices, insurance estimates, special orders.

KRA: Effectively and Efficiently Coordinates Strategic Planning of the Department

• Manages the annual operating budget of the Parts Department.
• Ensures that new business development programs are planned, implemented and measured effectively.
• Adapt to new technologies as they relate to the vital operations of the Parts Department.
• Utilizes all available information to develop innovative and efficient business practices to benefit the Parts Department.

KRA:  Manage and Develop Parts Department Personnel

• Hires, trains, motivates and monitors all Parts Department staff performance.
• Plans and schedules daily activities of all Parts Department staff.
• Ensures employees attend training and achieve required certifications.
• Conducts employee Annual Performance Evaluations and compensation review.

KRA:  Effectively and Efficiently Coordinates Partner Relations

• Works with all dealership personnel to ensure customer satisfaction.
• Acts as liaison to factory representatives.
• Establishes and maintains relations with outside vendors ensuring competitive pricing.
• Coordinates with others to ensure effectiveness of Parts department.
• Fosters environment of teamwork to maintain highest ethical standards.

KRA:  Builds Internal and External Client Relations/Retention

• Maintains a strong “Client-Centric” vision and utilizes “The Rusnak Standard,” best core practices, as well as professional and exemplary service to provide every internal and external Client with an extraordinary experience during every encounter.
• Actively listens and communicates, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns.
• Responds in a timely, courteous, and professional manner with a “consultative, value-added” approach to secure Client understanding and develop a stronger business relationship and future business.

KRA:  Exemplifies the Brand and Corporate Culture

• Seizes every opportunity to improve Client satisfaction by conducting self in a professional manner and working in accordance Company values, beliefs, norms, and standards; holds self and others accountable for exemplifying the corporate culture.
• Respects and demonstrates passion for the RUSNAK brand and our manufacturers’ brands; Behaves professionally, respectfully, honestly, and with the utmost ethical manner with internal/external Clients, vendors, business associates, and at work and any event and/or activity that is related to RUSNAK and/or its manufacturers.
• Maintains a professional and well-groomed personal appearance at all times.

KRA:  Initiates Personal/Professional Development

• Seeks out opportunities to enhance organizational, personal communication, and negotiation skills.
• Maintains current job and product knowledge to improve effectiveness with Clients and assigned tasks.
• Consistently produces accurate and thorough work, even in peak periods, which meets “The Rusnak Standard.”

KRA:  Ensures Safe Work Environment

• Accepts individual responsibility and accountability for complying with the Company Health and Safety (H&S) processes within personal control; performs duties in a way that will not cause personal danger, endanger other individuals, or violate local, state, federal, environmental regulations.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting.
• On a daily basis, ensures front and rear counter areas are clean and uncluttered; keeps computer terminals and printers clean.
• Promptly corrects or reports any hazard or potential hazard to supervision; wears personal protective equipment, where required; ensures work location is kept safe, neat, organized, effective, and inviting

KRA:  Effective and Proactive Team Member

• Treats all Clients, employees, vendors, and associates with respect.
• Willingly adjusts to unexpected changes or requirements and undertakes tasks that fall outside of the routine job, assists others whenever possible to meet Client requests and business demand.

Qualifications

Education/Licenses/Certifications:

• (5) years dealer parts experience, preferably in the same brand.
• Factory Parts training, strong product knowledge.

Degree/Diploma