Inside Sales Representative

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy! 

A day in the life…

The Inside Sales Representative for Russell Stover will be part of a professional outbound call center targeting both existing and prospective customers. This position generates revenue, acquires new business, and achieves monthly and annual revenue goals through inside sales and service of customers in assigned customer group. Develops new business and grows market share by using a variety of customer centric sales programs.

The Inside Sales Representative for Russell Stover must be an outgoing and friendly individual with excellent interpersonal skills and exceptional verbal and written communication skills.

What you will be doing…

• Participate in sales campaigns and initiatives
• Make compelling presentations to customers about our products via telephone and email
• Cold call pre-qualified target companies
• Inform customers of new product launches, product changes and promote distribution of existing products.
• Mine web sites to find contacts at target companies
• Deliver outstanding customer service to our customers while performing basic order entry and support services such as providing order status, sales materials, payment status and more.

Do you have what it takes? 

(Basic Qualifications)

• Two years plus inside sales experience in a call center environment.
• CRM software experience
• Proficiency with Microsoft Office (Outlook, Excel, Word), database and web-based applications

Do you stand above the rest? 

(Preferred Qualifications)

• Prior success in B2B Inside Sales preferred.
• SalesForce.com experiences a plus.
• Associate’s Degree or equivalent professional experience preferred.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy.