Coordinator, CMA (FT) NJMS Otolaryngology - Newark, NJ

Job Overview:

Works collaboratively with providers, administration, and clinical operations team to ensure the overall practice is running efficiently and meeting all patient needs. Act as a liaison between billing and providers and assist with completing billing edits. Responsible for the day-to-day administrative operations, daily chart flow, managing billing concerns, and reviewing all charts for completion. Serves as the liaison between facility, providers, and corporate office, ensuring proper communication between all necessary parties. Works on both front-end functions of registration and may need to also work as a certified medical assistant performing duties of a patient visit. Supports recruitment of other staff that support practice operations. Supports orientation and onboarding of support staff in the practice and gives constructive feedback to the Administrator and Medical Director consistent with areas of expertise.

Qualifications:

Required:

• High School Diploma or GED 
• BLS Certification approved by AHA
• Medical Assistant Certification: NHA, NCCT, AMT, AAMA, NCMA, AMCA, AECA, or NAHP
• Minimum 2 years in a medical office, physician practice, or hospital setting
• Attention to accuracy and detail
• Proficient knowledge of medical terminology
• Ability to multitask, prioritize and work under pressure
• Strong written and oral communication skills essential
• Ability to work independently and in a team environment
• Ability to take vital signs and perform a patient assessment
• Administration of medications as directed by physician or health practitioner
• Demonstrates a clear understanding of the importance of patient satisfaction and safety

Preferred:

• 1 year of experience with electronic medical record (EMR) systems

Certifications and Licenses Required:

• BLS Certification approved by AHA
• Medical Assistant Certification: NHA, NCCT, AMT, AAMA, NCMA, AMCA, AECA, or NAHP

Scheduling Requirements:

• Shift working, 8:30am - 5:00pm
• Monday - Friday
• Full-Time

Essential Functions:

• Arranges for coverage when necessary, leaving an adequate written plan for the person who will be covering
• Provides input for policies and goal-setting for the practice and shows leadership and initiative in support of overall practice mission
• Serves as the primary point of contact for facility issues in the practice
• Demonstrates customer-friendly behavior and promotes the university's philosophy and activities with all patients and staff
• Supports practice mission and provides leadership for open, direct communication and conflict resolution
• Conducts all patient-care activities with respect for patients' privacy and the right to confidentiality and autonomy
• Uses discretion in relaying administrative concerns, decisions or discussion with other staff to include the Administrator and Medical Director
• Effectively manages time in relationship to job duties or responsibilities
• Demonstrates direct, open communication style
• Ability to work cooperatively and collaboratively with other team members
• Maintains effective working relationships and/or liaison with attending professional staff and community providers
• Other duties as assigned

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Wellness Programs
• Tuition Reimbursement
• Short & Long-Term Disability
• Life & Accidental Death Insurance
• Voluntary Benefits (e.g., Pet Insurance)
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.