What are the responsibilities and job description for the General Manager position at Ryan's?
Job Position Description:
As a General Manager, you are an integral member of our restaurant management team. You will be responsible for managing the daily operations of the restaurant and its employees. Our Restaurant general managers create a dining occasion that delivers an exceptional experience through outstanding hospitality and food service to our guests
Responsibilities:
- Operates a well-managed, clean, and safe restaurant
- Ensures proper employee staffing
- Supervises, trains, and develops team members
- Maintains strict compliance with health, safety, and security standards and procedures to provide a healthy and safe working and dining environment
- Oversees the preparation of food which includes employee recipe adherence
- Meets the company’s high standard for food presentation, sanitation, and quality
- Meets restaurant financial objectives, such as food and labor costs, sales, guest counts, etc.
- Provides outstanding guest service and interacts with guests to ensure an exceptional dining experience
- Resolves all store-level guest questions, complaints, and/or problems in a timely manner and with the appropriate follow-through
- Maintains restaurant administrative requirements (i.e., scheduling, orders, etc.)
- Supports the company’s local store marketing programs such as advertisements, promotions, menus, etc
- Assists and supports other members of the restaurant management team and team members through coaching and guidance
Qualifications:
- 1 + years restaurant management experience preferred
- High School graduate or equivalent
- Valid driver’s license
- Good communication skills
- Ability to work an excess of 50 hours per week
- Ability to stand and/or walk for prolonged periods
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