What are the responsibilities and job description for the Tobacconist position at S&B Group?
Job Posting: Tobacconist
We are excited to announce an opening for the position of Tobacconist at WiseAsh Airport Cigars & Spirits, a reputable and established specialty tobacco shop. We are seeking an experienced and passionate individual with extensive knowledge of tobacco products and a commitment to delivering exceptional customer service. If you are enthusiastic about the world of cigars, pipes, and fine tobacco, we invite you to join our team.
Position: Tobacconist
Location: Hapeville, Georgia
Employment Type: Full-time/Part-time
Salary: Competitive, based on experience
Responsibilities:
- Customer Service:
- Greet customers warmly and provide a welcoming atmosphere in the store.
- Engage with customers to understand their preferences and help them find the perfect tobacco products to suit their tastes.
- Offer recommendations on cigars, pipes, tobacco blends, and related accessories.
- Product Knowledge:
- Demonstrate a comprehensive understanding of various tobacco products, including cigars, pipe tobacco, smoking accessories, and other related merchandise.
- Stay up-to-date with industry trends and new product releases to provide accurate and relevant information to customers.
- Sales and Upselling:
- Promote sales by effectively communicating the unique features and qualities of tobacco products.
- Upsell and cross-sell products to maximize customer satisfaction and sales opportunities.
- Cigar and Pipe Maintenance:
- Assist customers with selecting and maintaining cigars and pipes, including cutting, lighting, and proper storage.
- Provide guidance on pipe cleaning and maintenance to ensure optimal performance.
- Humidor Management:
- Monitor and maintain the humidor, ensuring proper humidity levels and organization of cigars.
- Rotate and restock inventory as needed.
- Compliance:
- Comply with all applicable regulations and laws related to tobacco sales and age verification.
- Ensure all customers meet the legal age requirements for purchasing tobacco products.
- Inventory Control:
- Assist with inventory management, including receiving, tagging, and restocking products.
- Perform regular inventory counts to maintain accurate stock levels.
Qualifications:
- Previous experience as a tobacconist, cigar shop associate, or in a similar role is highly preferred.
- In-depth knowledge of cigars, pipes, tobacco blends, and smoking accessories.
- Exceptional customer service skills with a friendly and approachable demeanor.
- Strong communication and interpersonal skills.
- Ability to work in a team-oriented environment and independently when necessary.
- Attention to detail and a commitment to maintaining a clean and organized work environment.
- Knowledge of applicable tobacco regulations and age verification requirements.
To apply for this exciting opportunity as a Tobacconist at WiseAsh Airport Cigars & Spirits, please submit your updated resume and a cover letter detailing your passion for tobacco products and your relevant experience. We look forward to welcoming a new team member who shares our enthusiasm for providing the finest tobacco products and personalized service to our valued customers.
Application Deadline: 8/15/23
Email: cici@studiocigars.com
Phone: (470)277-9521
Website: studiocigars.com wiseashatl.com searrasbl.com