ERP Analyst I - SBST

Scope of Responsibility:

 Developers, and programs via the ERP system

Essential Duties:

• Collaborate with developers, programmers, and designers in conceptualizing and development of new software programs and applications.
• Analyze and assess existing business systems and procedures.
• Resolve problems, provide technical support, research and answer questions related to ERP software systems.
• Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Assist in defining software development project plans
• Research, identify, analyze, and fulfill requirements of all internal and external program users.
• Liaise with vendors for efficient implementation of new software products or systems and for resolution of any adaptation issues.
• Develop and maintain user manuals and guidelines.
• Train end users to operate new or modified programs.
• Assist in the planning, design, development, of new applications and enhancements to existing applications.
• Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Ensure compatibility and interoperability of in-house computing systems.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Assist in the deployment of new applications and enhancements to existing applications.
• Create systems models, specifications, diagrams, and charts to provide direction to system programmers.

• Additional duties as assigned

Position Requirements:

·                 ·         Must be detail orientated, organized and able to multi-task in a deadline drive environment.

·         Must be able to receive and process information key information to assess the needs of the customer and deliver effective end results.

·         Must have strong English written and verbal communication skills.

·         Knowledge of; EPICOR, Crystal Report Writer Development software, Microsoft Office Internet software, Visio, EXCEL Spreadsheet software, and WORD Processing software.

·         Position will require individual to work on a computer the majority of the day.

·         Ability to travel as needed

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.