Patient Care Consultant/Budtender

General Description/Purpose

Works the counter at a cannabis dispensary assisting patients/customers with selections, and offering advice and recommendations based on personal knowledge and current trends. Assists with other daily activities and tasks as needed.

Tasks and Nature of Work

• Listen to and assess patients’ conditions to recommend appropriate products, with the objective of addressing their questions and concerns.
• Ensure a complete and accurate transaction, while enhancing the customers’ experience.
• Weigh out products accurately and affix proper labelling to product containers.
• Research and stay current on different products, strains, and other resale items to keep abreast of trends and customer base needs.
• Using the computer system to fill inventory and supplies for dispensary.
• Accurately count and close register till.
• Keep dispensary clean and presentable
• Cover the front desk on rotating schedule, and as needed, admitting patients and handling incoming phone calls, and basic office duties.
• Assists with inventory of products and supplies.
• Perform other duties as requested.

Recommended Education and Experience

High school diploma or GED and one year of experience in a cannabis dispensary is preferred.

Knowledge

• General knowledge of basic arithmetic, conversion of metric to standard measurements;
• General knowledge of administrative and clerical procedures and managing files and records.
• Basic Knowledge of computers such as cash registers, point of sale transactions and word processing.
• Basic use and knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar and punctuation.

Skills

Skill in using a computer and cash register.

• Strong organizational skills.
• Strong communication and teamwork related skills.
• Strong customer service skills
• Speaking and writing -Talking to others to convey information effectively. Strong verbal and writing skills.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternatives solutions, conclusions or approaches to problems.
• Monitoring - Monitoring/Assessing performance of yourself.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Conditions of Employment:

Must be able to pass both national and state background checks;

• Must be able to pass HIPAA Exam;
• Must be able to lift a minimum of 50 lbs.;
• Must be able to stand for long periods of time.
• Must attend sexual harassment training;
• Must obtain or have a current Food Handler Training Cerificate

Benefit Conditions:

• 60 day waiting period applies for Health Insurance Benefits

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• Retail sales: 1 year (Required)

Work Location: In person