Job Title : Customer Service Representative
Location : On-Site / Huntersville, NC
Reports To : Customer Relations Manager
SCOPE OF POSITION :
The Customer Service Representative is responsible for professionally managing incoming requests from customers and ensuring that issues are resolved promptly and accurately.
They will provide exceptional experience for our customers at SAERTEX USA LLC, playing a critical role in building costumers relationships and representing the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
SKILLS :
REQUIREMENTS :
Preferred :
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this Job, the employee can be exposed to work near moving mechanical parts. A small percentage of work time is spent in the plant where temperatures are hot or cold (seasonally) and noise level can be moderate to high.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand sometimes in excess of 7 hours and use hands to handle or feel.
The employee must frequently lift and / or move up to 100 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk or hear. The employee is frequently required to reach with hands and arms;
climb or balance and stoop, kneel, crouch, or crawl.
Location (city, state or zip code) You must select a location. Education status You must select an education status answer.
Seeking for You must select a seeking status answer.
Last updated : 2024-05-14
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Account Management Skill
Customer Acquisition Skill
Customer Service Representative - Part Time
Williams-Sonoma Inc. Customer Care Centers, Charlotte, NC
Customer Service Representative
TTEC, Concord, NC