What are the responsibilities and job description for the Bath Service Technician position at SageHome LLC?
New Bath Today is on its way to becoming the largest bathroom remodeler in North America, specializing in selling and installing walk-in tubs and walk-in showers. We pride ourselves on our team's energy, positive attitudes, and our ability to provide one of the best work environments in the business. The Service Technicians are accountable for ensuring customer satisfaction following the installation process.
We are seeking a dedicated and professional Service Technician to handle all post-installation adjustments. This role requires a well-rounded knowledge of construction, with a strong emphasis on plumbing, electrical work and finish work.
Key Responsibilities:
- Facilitate adjustments needed post-installation, including fixing leaks, additional caulk work, and adjusting shower doors.
- Ensure customer satisfaction through effective problem-solving and service.
- Travel to various locations to attend service calls.
Skills and Core Competencies:
- Construction Expertise: Strong background in carpentry, electrical, and plumbing work.
- Technical Skills: Proficient in using a variety of tools and equipment related to the trade.
- Customer Service: Excellent communication skills with a professional demeanor and the ability to manage multiple priorities.
- Physical Stamina: Ability to lift heavy materials, squat, and stand as necessary, and work in various environmental conditions.
- Problem-Solving: Strong analytical skills to diagnose and resolve issues efficiently.
- Reliability: Clean driving record, valid driver's license, and US work authorization.
Earnings: This is a non-exempt position
Salary Range: $55,000 - $65,000/year
Benefits:
- 15 days paid time off
- Major holidays off
- Paid training
- Opportunity for bonuses
- Career growth opportunities in a rapidly expanding company
Schedule:
Primarily Monday through Friday
Occasional weekend shifts as business requires
Additional Information:
You will be provided with a company van and tools.
Physical Requirements:
Work in both climate-controlled environments and varying outdoor conditions.
Ability to exert up to 50 pounds of force occasionally, 30 pounds frequently, and 10 pounds constantly.
Equal Employment Opportunity:
New Bath Today is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Job Type: Fulltime
Benefits:
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision/Dental insurance
401K
Schedule: Monday to Friday (possible weekend)
Work Location: In person
Join us at New Bath Today and be part of a team dedicated to delivering worldclass customer service and transforming bathrooms across North America!
Salary : $55,000 - $65,000
