Computer Technician

Job ID: 2304853

Location: SANTA ANA, CA, US

Date Posted: 2023-04-07

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

SAIC is hiring a Computer Technician to provide Desktop Support to Orange County Officials and Offices.

Job Description

• The Computer Technician will provide ongoing support to Executives and employees across the enterprise including End User Support, mobile support, hardware support, and more.
• In this role you will be a key member of the Support Team that helps resolves, tracks, and manages escalated technical problems

Responsibilities:

• Troubleshoots and repairs computer software, hardware, and network configurations. Microsoft Windows 10 planning and roll out in enterprise environment
• Provide technical and user support for PC components, mainframe networking, and LAN-based systems. Install and maintain computer software on users’ devices such as Microsoft Windows and Microsoft Office Suite, Antivirus and Malware protection
• Conduct user training on approved software and hardware on an as required basis
• Incident response and client response coordination for hardware and other IT Operations related failures
• Perform routine IT system administration, including health checks and supporting incident resolution
• Perform asset inventories by identifying and labeling IT equipment according to documented standards and update inventory control systems as required.
• Ensure deliverables to internal customers are complete, consistent, high quality, on time and deliver valued outcomes
• Create documentation to assist other departments with further analysis of technical issues.

Qualifications

Desired Skills and Experience:

• Advanced knowledge of network printing environments
• A , Net desired

Required Skills and Experience:

• H.S. Diploma and 5 years of relevant experience required
• Must be able to lift 50lbs as needed.
• Must be willing to drive personal vehicle within the local area as needed. Mileage will be reimbursed.
• Must be able to effectively within a team environment in a fast-paced support role.
• Must be able and willing to pass a Drug Screen and LiveScan background check based on the regulations set by Orange County’s Probation Office

Target salary range: $45,001 - $55,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.