What are the responsibilities and job description for the Second Shift Returns Processor position at Saks?
Salary Range $13.46 - $16.83*
Job Description:
Who We Are:
Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor, and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences, and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
Role Summary:
The shift return processor will process returns from customers. They will complete inspections to ensure merchandise is in saleable condition before moving to inventory. They will communicate with leads and coordinators regarding receiving discrepancies or damage to returned merchandise.
Key Qualifications:
High School Degree or GED required - 1-5 years of experience in a returns environment, retail, wholesale, or direct-to-consumer warehouse operations
Must have an understanding of the English language, both written and verbal, and must be able to communicate and understand English during the interview process
Possess articulate verbal and written communication skills. Communicates in a timely and appropriate manner to all levels - Must know how to take ownership of an assigned area.
Good computer skills with the capability to learn new systems quickly - Excellent organizational and efficiency skills
Willingness to work weekend shifts
The incumbent is required to possess and sustain physical requirements including but not limited to: standing for long periods of time, lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs constantly, and manual dexterity of hands to process orders, push or pull up to 50 lbs
Must know how to distinguish between colors
May operate non-powered warehouse equipment (i.e., pallet jack,) which requires some coordinated movements
An understanding of working with computer-based systems
Role Description:
Receive incoming customer returns
Open, sort, and inspect units, ticket items
Utilize multiple computer programs concurrently
Attention to detail and productivity are key, as well as a positive attitude and flexibility
Effectively communicate in verbal and written formats
Maintain work area in a neat and organized manner
Know how to work in a team environment
Complete other duties as assigned by the supervisor
Your Life and Career at Saks:
Exposure to rewarding career advancement opportunities
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision, and dental).
An amazing employee discount
Thank you for your interest with Saks. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Description:
Who We Are:
Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world.
On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor, and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences, and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.
Role Summary:
The shift return processor will process returns from customers. They will complete inspections to ensure merchandise is in saleable condition before moving to inventory. They will communicate with leads and coordinators regarding receiving discrepancies or damage to returned merchandise.
Key Qualifications:
High School Degree or GED required - 1-5 years of experience in a returns environment, retail, wholesale, or direct-to-consumer warehouse operations
Must have an understanding of the English language, both written and verbal, and must be able to communicate and understand English during the interview process
Possess articulate verbal and written communication skills. Communicates in a timely and appropriate manner to all levels - Must know how to take ownership of an assigned area.
Good computer skills with the capability to learn new systems quickly - Excellent organizational and efficiency skills
Willingness to work weekend shifts
The incumbent is required to possess and sustain physical requirements including but not limited to: standing for long periods of time, lifting up to 30 lbs repeatedly, walking long distances repeatedly, bending, stooping, climbing ladders or stairs constantly, and manual dexterity of hands to process orders, push or pull up to 50 lbs
Must know how to distinguish between colors
May operate non-powered warehouse equipment (i.e., pallet jack,) which requires some coordinated movements
An understanding of working with computer-based systems
Role Description:
Receive incoming customer returns
Open, sort, and inspect units, ticket items
Utilize multiple computer programs concurrently
Attention to detail and productivity are key, as well as a positive attitude and flexibility
Effectively communicate in verbal and written formats
Maintain work area in a neat and organized manner
Know how to work in a team environment
Complete other duties as assigned by the supervisor
Your Life and Career at Saks:
Exposure to rewarding career advancement opportunities
A culture that promotes a healthy, fulfilling work/life balance
Benefits package for all eligible full-time employees (including medical, vision, and dental).
An amazing employee discount
Thank you for your interest with Saks. We look forward to reviewing your application.
Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.
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