University Registrar

Job Title: University Registrar

Location: Salem, WV

Department: Administration

Date Prepared: 7/21/2023

1.0 POSITION SUMMARY:

The University Registrar is responsible for the accurate and efficient management of student records and satisfaction. This position is the primary owner for the maintenance of student records in compliance with the requirement of regional and national accrediting bodies, the complete cycle of course scheduling, registration, inputting grades, Satisfactory Academic Progress (SAP) calculation, and examines the academics of Salem University students and degree candidates. The position may be located in Indianapolis, IN, Salem WV or hybrid. If the position is located in Indianapolis, some travel to Salem, WV will be required.

2.0 PRIMARY RESPONSIBILITIES:

• Provide team leadership to an office vital to effective university operations with special emphasis on student satisfaction as evidenced by effective communication, problem solving, consistency, and empathy.
• Strengthen the reputation of the university by promoting excellence in student service.
• Comply with all federal regulations by maintaining a culture of compliance, confidentiality, and professionalism.
• Work collaboratively with Provost, Program Directors, Admissions and Financial Aid departments, as well as instructional faculty and academic support programs to facilitate student success.
• Manage the ongoing cycle of scheduling on a monthly and yearly basis. Ensures course schedules are developed at least 6 months in advance of courses starting.
• Oversees student registrations in the student information system (currently Anthology Student), learning management system (currently Blackboard), and SEVIS (if applicable).
• Manages student attendance, grade reporting, transfer credit, and examines the academics of Salem degree candidates to ensure that students meet graduation requirements.
• Responsible for reporting international and external data collection related to institutional research and strategic decision making.
• Fulfill needed reporting to appropriate staff members.
• Participate in preparation of all accreditation reporting.
• Maintain, organize, and manage student records and files.
• Monitor academic compliance as defined by NCAA regulations for all student-athletes and serve on the university Compliance Committee.
• Other duties as assigned.

3.0 POSITION REQUIREMENTS:

Minimum Qualifications

• A master’s degree in student services, educational administration, or other related area with at least five years of experience in a student service environment.
• Proven record of successful team-facilitated supervisory experience in a student services environment.
• Demonstrated proficiency with Student Information Systems and Learning Management Systems, Anthology Student and Blackboard preferred, to deliver Registrar Office
• Strong reporting and analytics background with ability to generate needed reports for university leadership.
• A positive attitude and the ability to plan and adapt to change.
• The ability to work collaboratively with college departments and cross-functional teams.
• Customer service skills, responsive attitude
• Strong oral and written communication skills; ability to communicate complex technical concepts in non-technical terms.
• Record of achieving goals even without direct supervision/authority.
• Ability to analyze and find solutions to complex problems.
• Ability to work in a student-centered atmosphere, learn quickly, and support success

Preferred Qualifications

• Possesses an understanding of, and commitment to the mission of the University.
• Demonstrates a commitment to high standards of achievement for all students.
• Adept at leading by example, marshaling resources, and creating professional atmosphere to accomplish objectives.
• Staff supervision and development experience.
• Ability to think independently and have team leadership.
• Demonstrates an understanding of regulatory policy at the local, state and federal levels as they pertain to registration functions.
• Demonstrates ability to lead within a collegial environment with or without direct authority.
• Experience in higher education undergraduate and graduate admissions.
• Functional knowledge of integrating technology systems into business practice.

4.0 ORGANIZATIONAL RELATIONSHIPS:

Reports to the Provost or Designee

5.0 ENVIRONMENT:

The University environment is dynamic and goal-oriented, always requiring high performance standards and multitasking responsibilities. This position requires the ability to provide oversight and develop others to provide high quality education and student support. The position works effectively with all University's departments, students and staff and provides leadership for successful work and educational activities of the University.

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Salem, WV 26426: Reliably commute or planning to relocate before starting work (Required)

Education:

• Master's (Required)

Experience:

• student service: 5 years (Required)
• Student Information Systems: 2 years (Required)

Work Location: Hybrid remote in Salem, WV 26426

Salary : $65,000 - $70,000