Guest Service Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide excellent customer service by addressing guests' inquiries and concerns
- Assist guests with check-in and check-out processes
- Handle guest reservations and ensure accuracy of information
- Process payments and maintain accurate records
- Provide information about hotel amenities, local attractions, and dining options
- Respond to guest requests promptly and efficiently
- Cabin & Bathroom houskeeping responsibilities
Skills:
- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and approachable demeanor
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Proficient in using computer systems for reservation management and payment processing
- Ability to remain calm and professional in stressful situations
We are seeking a Guest Service Agent who is passionate about hospitality and providing exceptional service to our guests.
Join our team and enjoy a rewarding career in the hospitality industry. We offer competitive pay, opportunities for career growth, and a supportive work environment.
To apply, please submit your resume highlighting your relevant experience in guest services.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Schedule:
Ability to commute/relocate:
Work Location: In person
Click the checkbox next to the jobs that you are interested in.
Click the checkbox next to the jobs that you are interested in.
Customer Complaint Resolution Skill
Customer Engagement Skill
Exceptional Stays, Telluride, CO
Mountain Capital Partners, Durango, CO