Family Self-Sufficiency Coordinator

POSITION DESCRIPTION

POSITION: Family Self Sufficiency (FSS) Coordinator

DATE: March 2024

REPORTS TO: Executive Director

POSITION PURPOSE: The FSS Coordinator recruits and maintains 40-50 participants in the Family Self Sufficiency program promoting economic self-sufficiency among enrolled families.

NATURE AND SCOPE:

The Salina Housing Authority is responsible for providing and maintaining decent, safe, sanitary and affordable housing to low-income persons. The Salina Housing Authority provides 485 Housing Choice Vouchers through the Department of Housing and Urban Development’s Section 8 Rental Assistance Program and 68 Specialty Vouchers.

The FSS Coordinator/Special Programs Coordinator interacts with the Housing Choice Voucher recipients to help residents achieve economic independence.

PRINCIPAL ACCOUNTABILITIES:

• Coordinate and manage FSS program monthly activities and meetings.
• Recommend revisions to the Agency Action Plan as needed.
• Process paperwork and conduct the assessments of the FSS applicants.
• Conduct FSS orientations.
• Calculate complicated mathematical formulas for rent changes monthly.
• Make FSS programmatic decisions.
• Complete HUD data entry using housing authority specific software.
• Coordinate with other housing authorities.
• Research, recruit and coordinate appropriate public and social assistance to provide service to FSS participants.
• Prepare proposals to agencies for services needed.
• Maintain working relationship with other agencies, government entities, and businesses.
• Develop the Plan of Action for participant.
• Negotiate, draft and monitor the Contract of Participation.
• Attend and participate in PCC meetings.
• Complete reports accurately and timely according to HUD and agency guidelines.
• Research internal database.
• Apply for grant funds and submit reports related to grants.

19. Other duties as assigned

• Attends training seminars, classes and staff meetings as needed or required.
• Performs other duties within the Housing Authority as needed to ensure the overall success of the Housing Authority.
• Maintains a professional yet friendly atmosphere in the office and when representing the Housing Authority.

EDUCATION/TRAINING/EXPERIENCE:

• Bachelor Degree in social work
• Minimum two years work-related experience and/or training; or an equivalent combination of education and experience related to employment, education and job training.

Required Knowledge:

• Computer software applications including Word, Excel, and data bases.
• Knowledge of federal, state and local policy, programs and procedures.
• Extensive knowledge of modern office methods, practices and fundamentals.
• Extensive knowledge of Business English, spelling, punctuation, and arithmetic.

Skills/Abilities

• Ability to deal courteously and effectively with the public and staff.
• Ability to case manage tenants toward self-sufficiency.
• Ability to compose business correspondence.
• Excellent verbal skills needed to communicate with public, staff, and clients. Make presentations, preside over meetings and answer questions in a professional and competent manner.
• Ability to listen and apply information and instructions.
• Ability to adhere to prescribed routines and practices in addition to federal, state and local rules and regulations.
• Ability to maintain good working relationships with all co-workers and the general public, and to use good judgment in recognizing scope of authority.
• Skill and ability to organize and prioritize work. Skill and ability to meet deadlines and operate office equipment. Skill and ability to use Microsoft Word and other company software
• Ability to file and perform clerical duties.
• Ability to plan, organize, and conduct meetings.

Machines/Equipment Used:

• Personal computer and related software applications
• Network computer
• Calculator
• Printers
• Fax machine
• Copier
• Date/Time stamp
• Postage Meter
• Telephone
• File cabinets

Physical/Mental Demands/Working Conditions:

• Must be able to operate agency vehicle and drive to appointments.
• Must be able to meet with tenants at their residence.
• Must be able to cope with stress brought about by dealing with potentially irate and/or defensive customers.
• Must be organized and able to perform in a professional manner at all times.
• Must be able to exercise independent judgment in evaluating completeness and accuracy of technical information.
• Lifts objects weighing up to 30 pounds on occasion.
• Clear speech and verbal skills to facilitate client communications
• Good hearing to accommodate and greet clients both in person and on the telephone.

Supervision

• Works independently with only occasional supervision needed.
• Answers a large volume of customer inquiries which influences the public’s perception of the quality, courtesy and timeliness of customer services provided by the Salina Housing Authority.

APPROVED BY: _______________________________ DATE: ______________

Executive Director

ACCEPTED BY: _______________________________ DATE: ______________

Incumbent

Job Type: Part-time

Pay: $19.00 - $22.00 per hour

Expected hours: 20 per week

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Ability to Relocate:

• Salina, KS 67401: Relocate before starting work (Required)

Work Location: In person