What are the responsibilities and job description for the Sales Agent position at Salzman Group Inc.?
We are looking for solution-oriented individuals to join our team of coffee experts. The position blends sales and customer service to ensure customer satisfaction in all aspects of purchasing, owning, and operating a home espresso machine. To become a coffee expert, you will have access to a vast array of espresso machines, grinders, coffee makers, and other coffee brewing devices and accessories. Communication with customers via phone, chat, email, and live one-on-one video demonstrations is required and expected.
Responsibilities:
- Meet or exceed daily, weekly and monthly goals
- Become an expert in domestic espresso/cappuccino equipment
- Participate in “Coffee Cast,” a live sales and support video service
- Answer phone calls, emails, and live chats from customers
- Monitor abandoned calls & shopping carts to seek sales opportunities
- Participate in a feedback loop with management and other departments to improve Company processes, policies, and support materials
- Provide management with customer feedback and insights to maintain a competitive advantage
- Answer customer emails within required timeframes
- Provide coffee brewing advice to customers
Perks of the position:
- Modern office setting
- Training provided; no prior experience needed
- Competitive pay (based on experience)
- Competitive health and dental insurance plans
- 401k plan w/Company contribution after 1 year
- Vacation time, sick time, and paid holidays
- Fully stocked kitchen in the office for all employees to enjoy
- Company-sponsored monthly DoorDash pass
- Unlimited coffee, cappuccinos, and lattes
Join us in this exciting opportunity to grow your sales career!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k) 3% Match
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Referral program
Compensation package:
- Hourly pay
- Monthly bonus
- Overtime pay
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Rochester, NY 14623 (Required)
Ability to Relocate:
- Rochester, NY 14623: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22