Training Specialist

TRAINING SPECIALIST

Samaritans, Inc

https://samaritanshope.org/

Samaritans, Inc. is the leading suicide prevention organization in Massachusetts, providing lifesaving services 24 hours a day, 7 days a week. Samaritans' purpose is to alleviate despair, isolation, distress, and suicidal feelings among individuals in our community; to educate the public about suicide prevention; and to support those impacted by a suicide loss. For nearly 50 years, Samaritans volunteers - selected, trained and supported by a dedicated professional staff - have provided compassionate and non-judgmental support, free of charge, to callers through its Helpline, and now to texters as well. This growing organization provides prevention, intervention, and postvention services that make our communities healthier and happier, and reduces the stigma associated with suicide and mental health concerns. We provide a working environment that celebrates the positive lifesaving work that occurs here each and every day.

ABOUT THE POSITION:

One of Samaritans' core programs is Community Education and Outreach (CEO). This branch of the organization serves to educate the public about suicide prevention and awareness through workshops, trainings, and community events. These are provided for any group, including, but not limited to youth, adults, and older adults. Workshops occur in a variety of settings, such as schools, corporations, non-profit organizations, and many others. Workshops are tailored to the individual groups, and generally provide the following information related to suicide prevention and awareness:

• Tools on how to best support someone that may be in a crisis, focusing on active listening, asking questions, asking about suicide, and getting them help
• Facts, figures, and myths of suicide
• Risk factors, warning signs, protective factors, and self-care
• Providing Samaritans' resources and information on how to access them The

Training Specialist's role is to deliver and participate in workshops, trainings, and community events and reflect best practices in suicide prevention.

RESPONSIBILITIES:

• Deliver community education and outreach trainings and workshops
• Maintain data collection and integrity for program evaluation
• Develop interactive, vibrant, and engaging workshop using the latest curricular building tools
• Support and manage trainers through the process of learning the workshops, developing their skills, and reflecting on their practice
• Build relationships and communicate with workshop hosts
• Provide training for new staff, board members and others as appropriate
• Works with Director to continually update the training curriculum based on current best practices and ongoing evaluation of its effectiveness and needs identified through monitoring of feedback from attendees
• Develop, maintain, and distribute appropriate suicide prevention materials to partners through workshops
• Attend outreach events as needed to promote Samaritans services
• Incorporate emerging training technologies into existing training programs
• Stay up to date on current trends and information as it relates to suicide prevention
• Provide knowledge leadership within the agency on befriending and suicide prevention, including risk factors, warning signs and related issues
• Regularly attend training, conferences, and workshops related to suicide prevention, and other related topics

WORK SCHEDULE: Monday to Friday, Hybrid (2 days in the office and 3 days remote)

REPORTS TO: Senior Director, Community Education and Outreach

KEY QUALIFICATIONS:

• MA strongly preferred with a focus/specialization in Education, Curriculum Development, Leadership, Human Services
• Minimum 3 years of professional experience in training, curriculum development, and or/teaching
• Insight and experience into the latest trends, tools, and resources in training and curriculum development
• Knowledge of the field of suicide and suicide prevention preferred
• Ability to work with sensitive information and maintain confidentiality
• Strong communication skills, including the ability to make effective and persuasive presentations to communities, volunteers, staff, industry peers, board members, donors and others as required
• Adept at interacting with others in person, over the phone, on zoom, or via email
• Resolves conflicts and internal issues appropriately, ability to provide difficult feedback
• Proficiency in Word, Excel, and PowerPoint required
• Experience with Salesforce preferred
• Strong analytical thinking and organizational skills
• Detail oriented and able to accomplish tasks within prescribed time frames

STARTING SALARY & BENEFITS:

• $54,000 annually
• Employer matched 401(k) Plan
• Short and Long-Term Disability coverage as well as Life Insurance
• Health (Samaritans covers 85% of premium), Dental (Samaritans covers 90% of premium) and Vision insurance
• Healthcare and Childcare FSA, Commuter Benefits and Employee Assistance Program
• Generous Vacation (New hires start with 10 days), Sick (8 days) and Personal Time Off (5 days)
• Paid Family Medical Leave benefits
• 14 paid holidays
• Direct deposit payroll

JOB REQUIREMENTS

• Travel for workshops, trainings, and industry related conferences
• Lifting/moving of supplies and being outdoors, sometimes in inclement weather, for events
• Flexibility in working hours appropriate to meet responsibilities in training is required
• Successfully completes Samaritans' staff Befriending Training

Samaritans' employees must be vaccinated against COVID-19 or obtain an approved medical or religious exemption. An offer is contingent upon proof that the candidate is fully vaccinated or qualifies for an exemption. Currently our office is re-open on a hybrid schedule with an average of 2 days per week in office, after a period of onboarding for new hires.

Samaritans is an equal opportunity employer and is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual, and bicultural candidates are strongly encouraged to apply.

Salary : $54,000 - $0