Customer service representative

Job Summary :

Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products.

Responsibilities :

• Provide information to customers on products and services.
• Handle returns, exchanges, and complaints efficiently.
• Manage customer transactions and maintain accurate records.
• Assist in membership sales and renewal processes.
• Ensure customer satisfaction and provide professional customer support.

Qualifications :

• Strong communication and interpersonal skills.
• Experience in customer service or retail preferred.
• Knowledge of store products and policies.
• High school diploma or equivalent.

Last updated : 2024-10-07