What are the responsibilities and job description for the Renewal Account Executive position at Samsara?
About the role:
Renewals are the core of a SaaS company's revenue stream. The Renewal Account Executive position will focus on the achievement of renewal targets for Samsara’s Commercial and Mid Market accounts. This role is responsible for ensuring his/her customers are set up for success while maximizing the financial results for Samsara. For each deal, this means minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities, passing findings and insights back to the business and closing 36-month renewals deals.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- Your mantra is #alwaysbeprospecting: The world of operations is vast. Your customers are often out in the field and the best way to catch them is live on the phone. Samsara’s top reps do constant research to find companies and contacts to expand their pipeline.
- You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
- You are a life-long learner: Samsara sales are complex. You will need to learn about businesses where you previously had little knowledge. The payoff is big but you have to be willing to put in the work.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before.
Click here to learn about what we value at Samsara.
In this role, you will:
- Own 50 renewal engagements per quarter from end-to-end
- Exceed sales targets
- Work cross-functionally, especially with Customer Success Managers and Account Executives, to strategically solve problems, upsell, and ensure a successful, smooth renewal
- Proactively identify and contribute to material improvements in how the team functions
- Contribute to an exceptional team environment that motivates the team to perform at its best
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 2 years of full cycle closing sales experience, ideally working with mid-sized businesses in a high transaction environment
- A track record of consistent quota over-achievement
- Comfort with a rapidly changing, high growth environment
- Empathy for customers and team members
- Highly organized
- Strong communication and presentation skills
- Familiarity with Salesforce
