Program Manager - (4-in-1TPWIC)

Summary:

The Program Manager will work closely with the medical, behavioral health, dental, data analytics, and quality departments, and the youth center and grants administration teams. The Program Manager will be responsible for the implementation of two grant funded programs that serve the urban American Indian population in San Diego.

The 4-in-1 Program is funded by Indian Health Service (IHS). The 4-in-1 Program aims to ensure comprehensive, culturally acceptable personal and public health services are available and accessible to Urban Indians. The Program Manager will be tasked with leading SDAIHC’s efforts to improve quality measures in 1. health promotion and disease prevention, 2. immunization, 3. alcohol- and substance use-related, and 4. mental health services.

The Tribal Practices for Wellness in Indian Country (TPWIC) Program is funded by the Centers for Disease Control and Prevention (CDC). TPWIC supports tribal practices that build resiliency and connections to community, family, and culture among American Indians/Alaska Natives. The Program Manager will be responsible for coordinating with contractors, the youth center team, and other partners to implement activities that build a high degree of social and cultural connectedness that can increase the likelihood of individuals engaging in positive health behaviors that ultimately improve health outcomes for chronic diseases.

The Program Manager will establish and maintain effective working relationships across all departments and foster a collaborative environment with department leadership and staff to achieve program goals. The Program Manager will participate in work groups or committees as required for the success of the 4-in-1 and TPWIC programs.

 Must be able to demonstrate knowledge and skills necessary to perform all job-related activities as outlined below.

Essential Duties and Responsibilities:

Primary Functions: (50% FTE 4-in-1, 50% FTE TPWIC)

1. Oversee the day-to-day implementation of 4-in-1 and TPWIC program activities and workplan to ensure deadlines are met and goals are achieved.
2. Oversee internal and external staff coordination, development of materials, and facilitation of meetings as needed.
3. Oversee program expenditures and ensure timely and accurate submission of purchase orders, invoices, and receipts.
4. Monitor all grant contracts or agreements related to these funding sources.
5. Work collaboratively with IHS staff, CDC staff, other SDAIHC staff, and community partners to build meaningful collaborations that help meet program goals and objectives.
6. Lead monthly TPWIC Partner Advisory Group meetings and implement TPWIC Partnership Plan.
7. Provide program presentations to community groups, SDAIHC staff, and funding agencies as needed.
8. Create and post social media outreach/education campaigns as needed.
9. Oversee community outreach and education related to the 4-in-1 and TPWIC
10. Assist with the planning and organization of annual SDAIHC Urban Indian events such as the Balboa Park PowWow and Winter Gathering.
11. Participate in work groups or committees as required for the success of the 4-in-1 and TPWIC programs, such as the quality improvement workgroup and monthly grant meetings.
12. Implement and/or provide oversight for program evaluations that document and track data that demonstrates efforts to meet grant objectives and deliverables.
13. Analyze data and adjust efforts as needed to ensure grant deliverables are being met such as developing new program objectives or identifying new solutions to improve GPRA measures.
14. Work collaboratively with SDAIHC Grant Writers and Data team to ensure monthly, quarterly, and yearly reports are completed and turned in on time.
15. Participate in and track IHS and CDC required meetings, trainings, and learning communities.
16. Coordinate IHS and CDC site visits.
17. Other duties as assigned.

Qualifications:

Minimum Qualifications:

1. Bachelor's degree required in related field.  Master’s degree preferred.
2. Proven track record in project management and working collaboratively with internal and external partners.
3. Minimum 3 years’ experience working in grant-funded programs.

Preferred:

1. Experience serving a multicultural population, American Indian/Alaska Natives in particular.
2. Familiarity with Community Health Clinics and/or Indian Health Clinics.
3. Experience working with diabetes, immunization, alcohol/substance use prevention and/or mental health-related programs or services.

Special Conditions of Employment:

1. Has a clean driving record and insurance as required by the state.
2. Has reliable transportation.
3. Current BLS and CPR certification on file with the Human Resources Department.

Knowledge, Skills and Abilities:

1. Knowledge of the design and administration of grant funded programs.
2. Excellent oral and written communication skills.
3. Excellent time management skills.
4. Excellent organizational skills and attention to detail.
5. Analytical, organizational, and leadership skills for staff supervision and direction.
6. Ability to maintain confidentiality and meticulous records.
7. Effective interpersonal skills.
8. Able to deal effectively with a diversity of individuals.
9. Ability to establish and maintain cooperative working relationships with all staff and stakeholders.
10. Ability to work collaboratively with physicians and other healthcare professionals.
11. Able to perform basic mathematical calculations necessary to perform the job function.
12. Must be reliable and extremely trustworthy.
13. Demonstrated proficiency in Microsoft Suite or related programs.
14. Experience coaching and educating staff and peers.

Physical and Mental Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.

1. Able to lift/move up to 15 pounds, move from place to place.
2. Able to sit at a desk and work on a computer for prolonged periods.
3. Able to stand, bend and reach for prolonged periods.
4. Ability to do math, organize and prioritize workload, work effectively and efficiently under stress.
5. Ability to supervise, multitask, understand, and follow instructions.
6. Ability to proficiently read, write, speak, and understand English.

Customer Service:

1. Actively supports, promotes, and works to fulfill the Mission, Vision, and core values of SDAIHC.
2. Provides excellent internal and external customer service.
3. Demonstrates SDAIHC’s Standards of Customer Service Behavior: Compassion, Attitude, Communication, Appearance, Sense of Ownership, and Teamwork.
4. Participates in on-going customer service training.
5. In every action, seeks to promote SDAIHC as a top service organization.

Quality Management:

1. Contribute to the success of the organization by participating in quality improvement activities.
2. Complies with all SDAIHC policies and procedures and proactively participates in the implementation of new initiatives.
3. Participate and ensures continuous quality improvement process as directed by clinic leadership. 

Safety:

1. Ensures regulatory compliance and adherence with policies and procedures related to safe work practices.
2. Participate in infection prevention through appropriate use of infection control measures during patient treatment and patient interactions.
3. Ensure compliance with regulatory requirements for maintaining physical spaces, equipment, and supplies. 
4. Uses all appropriate equipment and/or tools to ensure workplace safety.
5. Immediately reports unsafe working conditions.

Privacy/Compliance:

1. Maintains privacy and security of all patients, employee, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.
2. Complies with all regulations regarding corporate integrity and security obligations. Reports on unethical, fraudulent, or unlawful behavior or activity.
3. Upholds strict ethical standards.

Flexibility: Available for all shifts and, when required, able to work evenings and weekends

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Preference is given to qualified American Indian/Alaskan Natives in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a).

In other than the above, the San Diego American Indian Health Center, is an equal opportunity employer.

Acknowledgement

San Diego American Indian Health Center is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Salary : $67,000 - $80,000