Business Office Manager

Sign On Bonus Eligible

Business Office Manager

You don’t have to be in the movies to be a superhero!

Use your talents and help build a dynamic community! Rooted in compassion and innovation – Frank Residences is a new assisted living community focused on transforming the lives of residents and their families.

Nestled within the near 150-year-old San Francisco Campus for Jewish Living, the Frank Residences & Byer Square offers a host of community programs in addition to superior assisted living and memory care.

Benefits:

We offer benefit-eligible staff a substantial benefits package that includes medical, dental, vision, flexible spending, paid time off, and various insurance packages. Eligible employees can sign up for a 403(b) with matching company contributions. All staff can enjoy the discounted cafeteria lunch, a Commuter Check program, and the weekday shuttle service provided to and from Glen Park BART station.

Position Overview:

The Business Office Manager is responsible for the accounting function for the entity as well as providing management support to facility staff members and residents. The position develops and oversees administrative and operational compliance, workflow and processes for the entity.
 

Essential Job Duties:

Accounting:

• Serve as department head for entity accounting function
• Compile, reconcile, and calculate resident billing, charges, credits, and fees. Act as point of contact for any questions regarding charges, credits, and fees for residents, families, and representatives
• Monitor, collect and report regularly on past due accounts and any outstanding resident charges
• Ensure all charges are accounted for and identify other revenue streams
• Prepare and post deposits and conduct banking
• Process accounts payable (review invoices, obtain approvals, verify coding, input, process payment, respond to inquiries)
• Prepare vendor contracts for approval
• Maintain records and run reports
• Coordinate accounting activities with corporate office

Residents:

• Coordinate resident entrance fee paperwork including community/entrance fees, cancellations and terminations, and necessary refunds
• Manage and report the entity’s census
• Prepare and disseminate policy or billing-related updates for residents

Budgetary:

• Develop and implement annual and department budgets
• Approve/deny expenditures
• Reconcile expenditures to budget monthly
• Analyze financial statements monthly, prepare variance reports, and make recommendations to executive management re improving financial performance

Audits:

• Prepare schedules and documentation for external audits by the state or third party auditors
• Serve as primary contact with auditors

Management:

• Provide management support to front desk personnel, EVS and other departments with respect to resident issues, policy interpretation, processes and procedures
• Develop and communicate operational policies and procedures
• Serve as a backup for Front Desk and Transportation functions
• Participate as Manager on Duty as needed
• Attend and participate in meetings

Other Duties:

• Maintain confidential resident files
• Other duties as assigned

Qualifications:

• Associate degree in accounting or related field or equivalent experience/education; Bachelor’s degree in accounting, finance, business, or related field, preferred
• Minimum two years’ experience in accounting, bookkeeping and or related position preferably in senior living communities
• Strong business acumen and financial skills including knowledge of GAAP
• Experience with annual budgeting process, analysis, and evaluation
• Strong technical skills to include proficiency with Great Plains accounting software and MS Office suite; My Unity experience preferred
• Ability to resonate with a mission-driven non-profit organization
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Customer service oriented    
• Ability to develop constructive working relationships and partnerships across all levels of the organization
• Ability to foster team environment, engage and support staff
• Decisive, action-orientation with ability to persevere in difficult situations
• Strong attention to detail skills
• Ability to multi-task, follow through and meet deadlines