TITLE: INSIDE SALES CONSULTANT
POSITION TYPE: Full Time, Non-Exempt
COMPANY: Sharks Sports & Entertainment
LOCATION: San Jose, California
REPORTS TO: Senior Manager, Ticket Sales
Posting Date: December 22, 2022
Summary
Born in 1991, Sharks Sports and Entertainment (“SSE”) has grown into a multi-faceted organization that includes the SAP Center, the NHL San Jose Sharks, the AHL San Jose Barracuda, the Tech CU Arena, three Sharks Ice facilities, and the non-profit Sharks Foundation. Additionally, we are growing our organization through expansion in the Bay Area and surrounding communities in Northern California.
We work and play in the Bay Area, and are deeply influenced by the technology, innovation, diversity, and commitment to excellence that surrounds us. Our culture is transforming to reflect those values, with an eye towards a pioneering, forward-thinking, and inclusive environment in sports and entertainment.
We live, work, and innovate by a set of Pioneering Principles:
T – Team success is more important than individual success
E – Exceptional experience is non-negotiable in everything we do
A – Appreciate others for their diversity and opinions
M – More risk leads to more rewards and expands our comfort zones
T – Trust that all teammates have the best intentions
E – Empower all teammates to make informed decisions
A – Always say what you really mean and do what you say
L – Lead by showing the respect to others you expect from them
We strive to unite people through a shared love of ice sports, entertainment, and our hometown. We are #TealTogether.
Position Overview
The San Jose Sharks are looking for ambitious, professional, self-motivated individuals who will be responsible for selling full season, partial, single game suite, and group ticket packages. The Inside Sales Consultant will act as a starting ground for an opportunity to move into a senior level sales position.
The San Jose Sharks leadership team consists of top-level executives formerly from NBA, NHL and MLB teams, to blaze new trails not yet seen in the NHL. The Sharks Inside Sales Program is being built on a strong foundation of learning the fundamentals, studying sales philosophy, and consistent practice. Graduates from this program will be well positioned for success in more senior level sales positions in sports. Emphasis at the Sharks is placed on promotion from within, with those possessing strong work ethic and positive attitudes sure to grow within the system. If you are looking for a competitive environment and to join on with a team poised to make some waves in sports, this is the place for you.
Essential Duties and Responsibilities:
- Make high volume of outbound calls to Sharks database with a goal of developing relationships to sell ticket packages.
- Strong communication skills
- Positive attitude with openness to receiving coaching
- Highly motivated with a passion for sales
- Organizational and time management skills a must
- Desire to learn and study sales to make it a career · Professional appearance and conduct
- Ability to work in a structured, disciplined, cooperative and competitive environment
- Prior cold calling experience is not required
Required Qualifications:
- Bachelor’s degree (B.A.) from four-year college or university
- Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule.
- Ability to meet tight deadlines and work well under pressure.
- Strong organizational skills, time management skills and attention to detail required.
- This job will require availability to work shifts outside of typical business hours. With advance notice, you may be scheduled to work evenings, weekends, and holidays.
At this time, all SSE employees must be fully vaccinated against COVID-19 prior to working onsite at any SSE facility, unless the individual is able to telework or is otherwise eligible for an exemption in accordance with applicable law. If on-site services are to be performed, SSE will require you to certify your vaccination status as part of the onboarding process.
What We Offer
- Competitive compensation (base salary and variable incentive plan)
- Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ friendly)
- Pretax Transportation Benefit
- 401K (pre-tax and Roth options)
- Minimum of 10 Paid Holidays and Wellness Days per year
- Complimentary or discounted sports and concert tickets
- Other League & partner discounts
- Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
- An inclusive culture which values diversity of background and a passion to improve our SSE’s commitment to change with impact on our community and industry
- Potential for flexible scheduling and telework opportunities
This position is not eligible for U.S. work authorization sponsorship.
Hourly rate
The hourly rate for this role is $20.58 per hour variable compensation
Our Commitment to Diversity, Inclusion & Belonging
Here at Team Teal, we recognize and celebrate that individuals come with a wealth of experience and talent well beyond any list of required skills and qualifications – in fact, we believe diversity of backgrounds and skills, combined with passion, are the most important keys to meaningful innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.
EEO
Sharks Sports and Entertainment is an equal opportunity employer. We accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, national origin, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veterans’ status, pregnancy, childbirth and related medical conditions, genetic information, or any other classification protected by applicable federal, state, and local laws and ordinances.
Notice to Recruiters and Agencies
SSE recruits candidates directly, rather than through third-party recruiters or agencies. Under no circumstances will SSE pay a fee for candidates submitted or presented without a signed recruiting agreement in place between SSE and the recruiter or agency prior to the submittal; any submittal must be for requisition specifically and individually assigned in writing by SSE’s HR department. In the case of candidate(s) submitted or presented to SSE by a recruiter or agency without a signed agreement AND written assignment by SSE Human Resources, SSE explicitly reserves the right to pursue and hire those candidate(s) with no financial obligation to the recruiter or agency.