Full-Time Customer Service Rep

Sanborn's Air Conditioning and Heating of Redlands, CA is seeking to hire a full-time Customer Service Rep to join our HVAC office team and provide customer service as well as handle a variety of administrative tasks to help keep our business running smoothly. Are you a people person that makes everyone feel welcome? Would you like to work for a reputable and stable local company in an essential industry where your contributions will be valued? Are you ready to have your weekends and evenings free? If so, please read on!

This Customer Service Rep position earns a competitive wage of $17.00 /hour, depending on skills and experience. We also provide excellent benefits, including opportunities for advancement, medical benefits, paid holidays, and paid vacation time. If this sounds like the right CSR opportunity for you, apply today!

ABOUT SANBORN'S AIR CONDITIONING AND HEATING

The philosophy of teamwork is where it starts for us. We deliver 5-star service to our many satisfied customers in the Redlands, Banning, and San Bernardino areas. Educating our customers is our main focus. We save them money with a home comfort system that provides peak performance at the best value. We also offer solutions for indoor air quality concerns in order to provide our clients with the healthiest and most breathable air.

We owe our incredible success to our reliable and motivated team members. We truly value each employee and strive to create career development opportunities for anyone who wants to grow and work within a great team atmosphere.

A DAY IN THE LIFE OF A FULL-TIME CUSTOMER SERVICE REP

As our Customer Service Rep, you are a "go-to" person at our company. A lot of information flows through our office, and you make sure that is accessible. Employees and clients alike depend on you for accurate information as well as exceptional customer service! You spend much of your time answering phones, scheduling and confirming appointments, entering purchase orders, and processing invoices.

Using your amazing organizational skills, you keep everything running smoothly and efficiently. You also provide fantastic customer service as you communicate with clients by phone and in person. With pride, you keep the office clean and organized. You enjoy keeping busy with a variety of tasks throughout the day and get great satisfaction out of ensuring that the administrative side of HVAC work is taken care of accurately and on-time!

QUALIFICATIONS FOR A FULL-TIME CUSTOMER SERVICE REP

• Multi-phone experience
• Customer service experience
• Proficient Microsoft Office and scheduling skills
• Above-and-beyond customer service skills

Any experience in the HVAC industry would be a plus but is not required. Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you solve issues for all kinds of clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, then you might just be perfect for this Customer Service Rep!

FULL-TIME CSR WORK SCHEDULE

This full-time CSR position works Monday - Friday.

READY TO JOIN OUR HVAC OFFICE TEAM?

If you think that you might be right for this CSR job, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 92374