Senior Sales Manager

Opportunity:  Senior Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Potential Career Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Essential Job Functions

• Builds and strengthens relationships with existing and new clients.  Activities include sales calls, entertainment, trade shows, participating in industry member organizations, etc.
• Executes designated sales strategies to develop and solicit specific group corporate and SMERF accounts to achieve revenue goals.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Coordinate various departments' participation in servicing accounts.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Manages group or interpersonal conflicts effectively.
• Conducts creative, thoughtful, and impactful site inspections.
• Interacts with guests to obtain feedback on product quality and service levels.
• Executes exemplary client service to drive client satisfaction and loyalty by assisting the client and ensuring their satisfaction before and during their program/event.
• Serves the client by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.

Position Requirements

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

HHM Benefits and Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
• Quarterly Bonuses and Incentives

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The Sanctuary Beach Resort is an oceanfront Monterey Bay resort and hotel set on 19 acres of Pacific shoreline in Marina, California. A rare Monterey Bay hotel on the beach, The Sanctuary invites guests to fall asleep to the soothing surf from their private waterfront cottage.

Nestled between Monterey Bay and the protected Marina Dunes Preserve, The Sanctuary Beach Resort’s 60 contemporary cottage guest rooms and suites offer more than just uninterrupted, panoramic views from private decks or patios.

The Sanctuary Beach Resort is a secluded getaway that provides unmatched access to California’s beautiful Central Coast region. The location beckons both coastal road trippers as well as single-destination vacationers. Bringing top-of-the-line meeting and event spaces to the waterfront, The Sanctuary is also the perfect backdrop for business retreats, weddings and other celebrations.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.