What are the responsibilities and job description for the Spa Reservations Agent (Part Time) position at Sanctuary on Camelba?
$14 per hour plus competitive monthly incentive plan guaranteed during the introductory period to add at least $2 per hour
Join our Spa Team in beautiful Paradise Valley, Arizona.
Summary of Position:
The Spa Reservation Sales Agent position has a valued role in the company, taking a high volume of incoming phone calls to book spa appointments. Please note that this position is located in an environment similar to a call center.
Essential Functions:
- Answer a high-volume of incoming calls and deliver excellent guest service.
- Use SpaSoft to book appointments, offering additional services or alternative options as needed.
- Provide guest follow-up as requested.
- Handle emailed inquiries in a timely manner.
- Communicate effectively with other team members and management regarding tasks and goals.
- Other tasks as assigned by the Spa Reservations Manager or Spa Director
Qualifications:
Preferred: High School Diploma or G.E.D Equivalent
Experience: Customer Service and Sales Experience Preferred.
Skills and Abilities:
- Proactive guest service
- Teamwork
- Effective listening and communication
- Telephone etiquette
- Read, write and speak English.
- Ability to sit and work in a fast-paced environment.
Personal Characteristics:
- Positive Demeanor
- Integrity
- Dependability
- Adaptability/Flexibility
- Effectively can read and write using the English language.
- Professional presentation