Business Office Manager

Job description

Must have at least three (3) years of experience in a billing or supervisory capacity in the business office of a hospital, nursing home, assisted living, or other related health care facility.

Knowledgeable of assisted living/skilled nursing home regulations, procedures, laws, regulations and guidelines pertaining to long-term care.

Major Duties and Responsibilities

Plans, develops, organizes, implements, evaluates and directs the overall financial operation of the facility as well as its programs and activities, in accordance with generally accepted accounting principles and current state and federal laws/regulations.

Reports the facility’s financial performance at least monthly, and more frequently as needed, to the Executive Director and the Board of Managers, Directors, and/or governing body as directed.

Identifies, in conjunction with the Executive Director and selected department heads, the facility’s key performance financial indicators. Establishes an ongoing system to monitor these key indicators. These key performance indicators promote the fiscal health of the facility.

Evaluates key performance indicator outcomes with department heads to determine the need for action from leadership and/or management such as re-education or revisions related to the facility’s financial outcomes.

Develops and implements processes and systems in the Business Office to manage billing, collections (A/R), accounts payable (A/P), patient trust, liability notices, general ledger functions, business/payroll taxes, purchase orders, cash flow and all necessary business transactions using generally accepted accounting principles.

Ensures the Business Office procedures comply with regulatory requirements related to bed-hold notice requirements.

Develops and implements payroll accounting processes, including special accounting functions required by any employee benefit or retirement plans, insurance accounting required by the federal Family and Medical Leave Act, etc.

Produces monthly facility income statement.

Prepares financial records and cost reports for submission to authorized government agencies as required by current regulations.

Utilizes and is proficient in various excel, word, adobe, and other electronic reporting formats.

Maintains schedules for capital expenses and fixed asset depreciation.

Reviews and interprets monthly financial statements and provides relevant information to the Executive Director and Board of Directors, Managers, or governing body.

Makes written and oral reports/recommendations routinely and as requested.

Ensures monthly billing is completed timely using facility A/R software.

Ensures facility’s billing checks and balances are followed by all team members as required by facility policy including but not limited to the balancing of the daily census,
Medicare triple check prior to billing, etc.

Maintains working knowledge of all aspects of facility’s financial software program.

Develops and monitors accounts receivables. Reports delinquent accounts and solutions to overcome obstacles to the Executive Director.

Develops and maintains written policies and procedures that govern the accounting functions of the facility.

Maintains a working knowledge of the state long term care Medicaid insurance program,
Medicare Part A, B and C insurance program, and private long term care insurance programs.

Ensures pre-admission financial evaluations regarding the identification of a payer source is coordinated with the Admissions Office as part of the pre-admissions process.

Leads and coordinates daily, weekly, bi-monthly or monthly financial meetings to monitor budget compliance with facility department heads. Implements corrective action when necessary.

Leads budget development with department heads bi-annually.

Completes and analyzes facility monthly financial reports. Makes recommendations and financial projection reports to the Administrator regarding facility performance and stated objectives.

Projects and develops yearly facility budgets with the Executive Director. May be expected to report projected budgets with the Administrator to the Board of Directors

Develops and maintains positive relationships with residents, employees, and family members.

Promotes and establishes effective communication and customer service to achieve facility goals and customer satisfaction.

Supervises all Business Office personnel and their work functions.

Evaluates work performance of Business Office personnel in concert with Human
Resources for expected performance outcomes.

Ensures the admissions staff’s behavior is aligned with facility financial goals.
Addresses behaviors of Business Office personnel when incongruent with facility goals.

Facilitates, serves, attends or participates in various committees of the facility as necessary.

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Ability to Commute:

• Sanford, NC 27330 (Preferred)

Ability to Relocate:

• Sanford, NC 27330: Relocate before starting work (Required)

Work Location: In person