What are the responsibilities and job description for the Appointment Coordinator position at Sarat Ford Lincoln?
Sarat Ford Lincoln is seeking a Service Appointment Coordinator to join our team. Are you currently working a job and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!
Benefits:
- Rewarding Compensation Package
- Medical, Dental, Vision, Life and Disability
- 401 K Plan
- Paid vacation
- World-class training and professional development
- Growth opportunities for career advancement
- Discounts on products and services
- Flexible Work Schedule
- Health and wellness
Responsibilities:
- Interact with customers everyday by following up over the phone after a Service Appointment
- Listen to the customer, answer questions, and direct customers appropriately as they request.
- Schedule service appointments
- Advise on recommended maintenance
- Confirm scheduled & missed appointments
- Respond quickly to customer phone calls and Internet leads through online scheduling.
Requirements:
- Must have strong computer skills, including Outlook, Excel and Word
- Must have strong customer service background
- Past Outbound sales experiences preferred
- Must have excellent verbal and written communication skills
- Must be punctual and reliable
- Must be willing to submit to a background check and drug test to employment
- Valid license and clean driving record required
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
- Morning shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Agawam, MA 01001: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20
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