What are the responsibilities and job description for the GUEST ROOM ATTENDANT position at Saratoga Black Hawk?
Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
About Us:
As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!
Your Role:
Our successful Guest Room Attendant promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.
Keys to Success in this Role:
- At least 18 years of age
- Thoroughly clean hotel rooms and bathrooms according to department procedures
- Sort, count, fold and/or carry linens for making guest beds.
- Stock housekeeping carts with supplies.
- Replenish supplies in hotel room and bathroom per hotel procedures.
- Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels.
- Empty wastebaskets and transport trash to waste disposal area.
- Ensure all lost and found items are turned in to be logged.
- Maintain a clean and organized work area.
- Interact with guests on occasion while cleaning guest room.
- Promotes outstanding customer relations.
- Able to lift/carry 50 lbs. repeatedly.
- Frequent walking, standing, bending, stooping, reaching, kneeling, carrying and climbing stairs.
- Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.
Why Saratoga Casino Hotel?
- Competitive wages and benefits (Health, Dental, and Vision)
- Long term opportunities for growth and advancement
- A robust employee recognition program with an annual awards dinner
- Discounts here and at other local retail stores and service providers
- Team Member celebrations for holidays and other special events
- Retirement Plan
- Hands for Hope- voluntary program for Team Members to dedicate their time to help uplift causes and organizations that have a positive impact on our community
- Delicious FREE meals in team dining!
- And so much more!