What are the responsibilities and job description for the Cloud Platform Administrator position at SAS?
About SAS
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.
As a Cloud Platform Administrator for the SAS Cloud team in SAS’s Cloud and Information Services (CIS) division, you will design, analyze, acquire, install, monitor, optimize, operate, modify, configurate and support infrastructure, operating systems, databases, system management utilities and Internet/intranet-related tools.
As a Cloud Platform Administrator, you will:
- Provides SAS software support for assigned products, including installation, maintenance, documentation, customization, and utilization of product features
- Writes and/or modifies system software routines and programs
- Prepares and conducts system and programming tests requiring interfacing of hardware and software
- Diagnoses and resolves user and operational problems with software and hardware
- Responsible for root cause analysis and suggesting solution options to the customers based on findings
- Develops and reviews procedures to ensure the security and integrity of all systems and data
- Modifies, maintains, debugs, optimizes and updates software, such as compilers, link editors, assemblers, macros and subroutines, as well as software defined compute (hypervisors), storage and network
- Develop tools and software to manage SAS and third-party software
- Engineers, develops, installs, and configures operating systems and complex system software
- Develops system automation for consistent and reliable deployment of complex system software and hardware
- Consults with users and system administrators pertaining to system design, programming, and administration issues
- Use IT Service Management best practices for change, incident, and problem management to meet and support Service Level Agreement requirements for SAS Cloud customers
- Provide 24-hour, on-call service support if part of the global/regional team rotation
Additional responsibilities may include:
- Provides total support for a complex software system
- Analyzes the data processing needs of users and operation personnel; proposes, designs, and implements complex hardware and software changes or programs to satisfy those needs
Required Qualifications
- Bachelor's degree in Computer Science, Mathematics, Statistics, or related quantitative field
- Five years of experience writing programs in more than one language required
- Two years of experience in end user and system administrator consulting or providing other first-level consulting required
Preferred Qualifications
- Knowledge of programming languages, operating systems, utilities, services, and editors for assigned area
- Career level of technical knowledge of the internal workings, diagnostic tools, and features of systems
- Aptitude for visualization of solutions for problems
- Ability to solve data processing problems
- Ability to script or write software programs that acknowledge the peculiarities of the underlying machine architecture
- Excellent written and oral communication skills
- Ability to work well with others and to problem-solve
- Ability to independently learn how to use new facilities quickly from supplied documentation
- Understands the interdependencies between multiple systems and software within a computing infrastructure
- Understanding of system architectures and infrastructures
Diverse and Inclusive
At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.
Additional Information:
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
