Human Resources Generalist

Savers Bank
Southbridge, MA Full Time
POSTED ON 5/23/2024 CLOSED ON 7/2/2024

What are the responsibilities and job description for the Human Resources Generalist position at Savers Bank?

Description

  

POSITION FUNCTION:

Under the direction of the Head of Human Resources, provides a range of Human Resource support for the organization focusing on partnering with the business leaders on employee performance, employee relations and recruitment and onboarding. Performs a variety of duties to ensure the smooth flow of work within the bank and assists to administer established policies and procedures of the Bank ensuring they are in compliance with employment laws. This position requires an extreme level of confidentiality as highly sensitive bank and employee information is handled.


ESSENTIAL FUNCTIONS:

Performance Management: 

· Ensure that performance reviews are written appropriately, completed and communicated in a timely manner, ratings are equitable across the company/managers, competencies are in line with role and department objectives, goals are set to include employee growth and succession planning. Support managers and employees in performance evaluation processes and coach managers on effective performance management techniques and employee development.

 

Recruitment, Onboarding & Development: 

· Partner/Collaborate with department managers to assess employment needs, and participate in recruiting efforts to identify, interview, hire, compensate and plan training for qualified candidates.

· Responsible for job postings, advertising that are EEOC compliant and that essential data is recorded and reportable. Candidates must be communicated with based on a ‘Simply Better’ standard and all employees dispositioned appropriately.

· Develop and implement talent acquisition strategies to attract top talent. Oversee the onboarding process to ensure a smooth integration of new hires.

· Identify training needs and create or coordinate training programs. Conduct training sessions on HR-related topics.

 

Employee Relations: 

· Provide high quality advice and service to management on daily employee relations and counsels employees in all areas including conflict resolution, accountability, change management, performance management and sales culture.

· Serve as a point of contact for employee inquiries and issues. Address employee concerns and grievances promptly and fairly. Facilitate conflict resolution and promote effective communication. positive work environment.

· Conduct exit interviews and analyze data to identify trends and make recommendations for improvement.
 

Compensation/Benefits: 

· Ensure pay equity. Annual review of job descriptions, compensation. Adjustments as necessary for cost of living/performance. Participate in the annual compensation surveys and analysis of results.

· Conduct salary benchmarking and market analysis.


Events/Culture Communications: 

· Lead volunteer efforts at Savers by creating and leading a rotating team of volunteers that will host Employee Appreciation events, Company gatherings, United Way Volunteering events/campaigns, in an effort to support the company’s CRA initiatives and create a culture of community

· Using email, Outlook, Intranet and Paylocity keep employees informed of events, due dates, updated policies and procedures.


HR Systems, Metrics and Reporting:

· Learn and utilize HRIS system for employee records, recruitment, performance management, onboarding, data insights, and other HR functions as deemed necessary. Will perform backup functions for some of these areas.

· Maintain HRIS (Human Resource Information System) data and generate reports as needed. Track and analyze HR metrics to inform decision-making and improve HR practices. Generate regular reports on HR activities and use data to identify trends and provide strategic insights. Report preparation for requests by management, auditors, vendors, etc. using various computer applications


Compliance and Policy Implementation: 

· Assist in the development and implementation of Human Resource policies and procedures and ensure they are kept up to date and are in accordance with all federal and state regulations. Conduct audits of HR practices to ensure compliance. Ensure the accuracy and integrity of employee records.

Requirements

· Bachelor’s degree in human resources, business or related discipline 

· Five years experience in HR (e.g., SHRM-CP, SHRM-SCP) is preferred.

· Strong knowledge of HR principles, practices, and employment laws and hiring processes

· Sound judgment in problem solving skills

· Understanding of current regulations and HR best practices

· Intermediate level of experience with MS Office, Adobe Acrobat Pro and HRIS software

· Customer focused attitude with high level of professionalism and discretion

· Excellent interpersonal, verbal and written communication skills and ability to multitask

· Excellent and communication skills.

· Ability to handle sensitive information with confidentiality.

· Proficiency with HRIS and other HR software tools.

· Strong organizational and time management skills.

· Ability to work independently and as part of a team.


 Savers Bank is an Equal Opportunity Employer/Veterans/Disabled 

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