Director, HR Systems & Operations

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

The Director of HR Systems and Operations will be responsible for leading the HRIS and HR Shared Services teams, with a primary focus on managing the successful implementation of Workday as the organization transitions from UKG. This role will be pivotal in establishing the Workday roadmap, ensuring that HR technology supports the organization’s strategic goals, and developing a scalable and efficient service delivery model for the HR Shared Services team.

You will have key responsibilities with the following:

• Workday Implementation:
• Lead the Workday implementation project, ensuring timely delivery and integration with other systems.
• Collaborate with internal stakeholders and external vendors to ensure alignment with business requirements.
• Oversee data migration, system configurations, testing, and training to ensure a smooth transition from UKG to Workday.
• Workday Roadmap Development:
• Establish and maintain a strategic roadmap for Workday, identifying opportunities to enhance system functionality and improve the user experience.
• Stay updated on Workday’s latest features and releases, assessing their relevance to the organization.
• Provide guidance on system governance, security, and compliance.
• HR Shared Services:
• Design and implement a scalable service delivery model for HR Shared Services, optimizing processes and improving the efficiency of HR operations.
• Lead and develop the HR Shared Services team to ensure high-quality, consistent support for HR operations, including employee inquiries, Total Rewards administration, and HR compliance.
• Utilize data and analytics to identify process improvements and enhance the employee experience.
• Leadership & Stakeholder Management:
• Build and lead a high-performing HR Systems and Shared Services team, fostering a culture of collaboration, innovation, and continuous improvement.
• Partner with HR, IT, Finance, and other business leaders to align HR systems and services with broader organizational objectives.
• Serve as a strategic advisor on HR systems and service delivery, providing insights and recommendations to senior leadership.
• Project & Change Management:
• Lead and manage large-scale HR systems and operations projects, ensuring alignment with project timelines, budgets, and goals.
• Drive change management efforts, preparing the organization for the adoption of new systems and processes.
• Actively support the achievement of SCAN’s Vision and Goals. Other duties as assigned
  

Your Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field; Master’s degree preferred. A combination of education / experience and training will be considered equivalent.
• 7-10 years of experience in HRIS and HR operations, with a strong focus on HR systems implementation (Workday experience required).
• Proven experience leading HR Shared Services teams and designing scalable service delivery models.
• Strong project management and change management skills, with a track record of successful HR technology implementations.
• Excellent leadership, communication, and stakeholder management skills.
• Analytical mindset with experience in HR metrics, reporting, and system optimization.
• Knowledge of HR compliance, governance, and data security practices.
  
  

What's in it for you?

• Base Salary Range: $147000 - $236,000 annually
• Work Mode: Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!
  
  

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.