Branch Manager

About us

In 1954, the Chattanooga DuPont Plant was one of southeast Tennessee’s largest employers, hiring people from all over the tri-state region. Some of these people saw the need for a different kind of financial institution – one that could meet the financial needs of all its employees, including those with more limited means. Recognizing that credit unions embraced the philosophy of “people helping people,” the wheels were set in motion. On February 26, 1954, the Chattanooga DuPont Nylon Employees Credit Union was organized and chartered.

Since then, many changes have shaped Scenic Community Credit Union into the strong financial institution it is today. Mergers and expansions have allowed us to serve a larger group of people better than ever before. But our philosophy is the same as that of the original founders: we strive to advance financial peace of mind within our community.

1. Develop, train, motivate, and provide direction to branch personnel to achieve the Credit Union’s stated Vision and assigned branch and individual goals.

2. Perform written evaluations of branch personnel to track and ensure quality of work and service to our members and the achievement of set goals and objectives.

3. Perform duties as outlined in the Loan Officer job description and maintain proficiency in performing teller and member service functions.

4. Ensure the completeness, accuracy, and quality of work while maintaining the progress of work in the branch office; use discretion and independent judgment to ensure that established work methods are followed, and workflow is smooth and efficient within the branch.

5. Direct the adherence of policies as contained in the By-Laws and Policy Manual as established by the Board of Directors and set forth by the CEO.

6. Manage the security and safety of the branch including the safeguarding of personnel, funds, records, and property, with responsibility to report problems to supervisor in a timely manner.

7. Schedule work hours and leave time for all branch personnel in accordance with established guidelines and in conjunction with other branch personnel to ensure sufficient personnel necessary to conduct the business of our members; ensure that employees adhere to the Credit Union Personnel Policy Manual; and promote a positive and member service driven attitude commensurate with the Credit Union’s philosophy.

8. Implement required controls to ensure that account and loan records of the membership are retained and protected in accordance with prescribed Credit Union policy and procedures to ensure the privacy of members’ records.

9. Use discretion and independent judgment to solve, explain and correct all member problems, whether on loans or deposit accounts.

10. Ensure that all branch equipment is functional and in proper working order and request maintenance as needed in a timely manner.

11. Procure supplies for the branch as needed. Ensure that all SCCU brochures and marketing materials are up-to-date and available to the membership.

12. Participate in civic events and promote Scenic Community Credit Union to the community.

In addition to the previously stated, all job duties and responsibilities assigned by management that are necessary or needed in the promotion and continuance of the Credit Union and are job related.

Qualifications:

• Possess strong presentation, verbal, and written communication skills. Highly organized and meticulous.

• Maintain the highest level of confidentiality regarding all sensitive, confidential, and proprietary Credit Union information.

• Entrepreneurial in thinking, planning, and implementation.

• Ability to work independently with minimal supervision to establish priorities, activities, and provide specific direction.

Education/Certification

• Bachelor’s Degree in Business, Finance, or related field is preferred. Total hours of completed college courses will be considered in lieu of a degree. Sufficient and equitable work experience will be considered in lieu of degree. Required Knowledge

• Proficient in Microsoft Office Products including Excel and Word software.

Experience Required

• Minimum of five-years of banking or related experience. Experience Preferred

• Minimum of two-years of management, supervision, or lead experience.

• Minimum of two-years of working knowledge of Symitar (SCCU’s core system) or similar core system.

Skills/Abilities

• Good communication and presentation skills.

• Good organizational and prioritization skills.

• Must be detailed oriented.

• Proven analytical and critical thinking skills sufficient to make decisions regarding daily work that can be complex in nature and achieve set standards and goals.

• Ability to solve problems using root cause analysis and data to support key decisions.

• Strong sense of customer service.

• Ability to operate related computer applications such as Microsoft Office Products, and other business equipment including calculator, adding machine, printer, scanner, and telephone. Physical Activities and Requirements of this Position

• Talking: One must frequently convey detailed or important instructions or ideas accurately and quickly. One must be able to conduct training in a one-on-one situation and in group settings.

• Repetitive Motions: Movements frequently and regularly require using the wrists, hands, and/or fingers.

• Finger Dexterity: Primarily using just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

• Physical Strength: Lifts or exerts up to 20 lbs. occasionally and/or up to 10 lbs. frequently. Working Conditions

• No hazardous or significantly unpleasant conditions (such as in a typical office). Mental Activities and Requirements of this Position

• Reasoning Ability: Ability to deal with a variety of variables that could occur with limited standardization. Able to interpret various instructions.

• Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percentages, and to draw and interpret graphs.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• banking: 2 years (Preferred)
• Lending: 2 years (Preferred)

Ability to Relocate:

• Ooltewah, TN 37363: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000