Night Auditor

Job Summary:
The Night Auditor at Schahet Hotels in Indianapolis, Indiana is responsible for overseeing the hotel’s overnight operations and ensuring guests have a pleasant and comfortable stay. This individual contributor role is a full-time hourly position and reports directly to the hotel manager. The Night Auditor will work overnight shifts and must have excellent customer service skills, attention to detail, and the ability to work independently.

Compensation & Benefits:
The Night Auditor position at Schahet Hotels offers a competitive hourly rate of $14 to $15 per hour. Employees are paid biweekly and are eligible for benefits such as health insurance, 401(k) retirement plan, paid time off, and travel discounts. We also provide a supportive and inclusive work environment that values diversity and rewards hard work.

Responsibilities:
• Conduct efficient and thorough front desk and accounting procedures during overnight shifts.
• Greet and check-in guests, as well as assist with any guest requests during their stay.
• Balance and close the day’s transactions and complete necessary reports.
• Respond to guest concerns in a timely and professional manner and make appropriate decisions to resolve the issue.
• Check and maintain the accuracy of room reservations, room availability, and room rates.
• Ensure all cash, credit card, and other transactions are processed accurately and efficiently.
• Manage phone calls and reservations during overnight hours.
• Perform regular security checks throughout the hotel premises.
• Complete any additional tasks as assigned by the hotel manager.

Requirements:
• High school diploma or equivalent; degree in hospitality management is a plus.
• Previous experience in a hotel front desk or accounting role preferred.
• Exceptional customer service skills with the ability to handle difficult situations with professionalism and sensitivity.
• Strong attention to detail and ability to multi-task in a fast-paced environment.
• Proficient in using computers and various hotel reservation systems.
• Able to work independently and efficiently during overnight shifts.
• Must be able to stand, walk, and sit for extended periods of time and lift up to 25 pounds.
• Flexibility to work weekends and holidays as needed.

EEOC Statement:
Schahet Hotels provides equal employment opportunities to all employees and applicants for employment without discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Schahet Hotels complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.