Customer Service Manager

Schepers Concrete
Grand Rapids, MI Full Time
POSTED ON 12/10/2022 CLOSED ON 2/17/2023

What are the responsibilities and job description for the Customer Service Manager position at Schepers Concrete?

Qualifications

  • Ability to operate standard office equipment
  • Knowledge of Word, Excel, Outlook, and accounting software.
  • Effective administrative, interpersonal, communication, organization, customer service, problem solving, judgement, and stress management skills
  • Ability to write simple correspondence
  • Customer service experience: 1-3 years recommended
  • Mathematics skills to calculate item totals, square footage etc
  • Attention to detail – mistakes can be costly to us and our customers
  • Dependability – Job requires being reliable, responsible and dependable
  • Analytical thinking – Job requires logic and analyzing information to best help our customers

Job Type: Full-time

Pay: $40,742.00 - $45,786.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Work Location: One location

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