Agent Service Coordinator/Regional Marketing Coordinator

Description

Schmidt Family of Companies is the parent company to Coldwell Banker Sunstar Realty, a fifth-generation full-service real estate brokerage firm specializing in Luxury, Residential and Commercial real estate sales, Mortgage, Title, Relocation and Property Management. We have over 90 offices across Northeast Ohio, Michigan, both coasts of Florida and the U.S. Virgin Islands with 2,000 agents and broker associates and an annual sales volume of $5.521 Billion in 2021 with 19,858 closed transactions on the buy and sell side.

Coldwell Banker Sunstar Realty, a real estate brokerage firm, is seeking a full-time Agent Service Coordinator/Regional Marketing Coordinator.

Primary role of Agent Services Coordinator & Regional Marketing Coordinator

Acts as the front line of the company in assisting agents and customers. Serves as a liaison between the agents and customers; establishes effective administrative and marketing communications between all members of the office and customers. Manages office and region management through a variety of tasks with marketing, customer service and care. Above extraordinary professionalism with outgoing personality.

Duties and Responsibilities

• Acts as the “face of the company”, front line of the company
  • Greets customers as they enter the office, call into the office, or any other communications/visits with the office as assigned
  • Presents a professional image to any current or potential agents and customers
  • Answers telephones, emails and any other form of communication for the company as assigned
• Serves as a liaison between agents and customers
  • Actively seeks out how to support agents in achieving success in their real estate business
• Manages office management through variety of tasks with customer service and care
  • General office maintenance such as cleaning, ordering supplies, maintenance of office equipment
  • Maintain communication with Accounts Payable on all invoices received
• Maintains files for real estate office
  • Creates, updates and maintains all New Listings, Price Changes, Extensions, Under Contracts, Sold properties, etc. in all real estate programs and websites for agents; self-audit for accuracy
  • Maintains floor schedules as assigned
• Communicates marketing initiatives to the region with the direction of the company Marketing Group
  • Collaborating on digital media campaigns that align with our initiatives and business goals set forth by the marketing team
  • Suggest and implement direct marketing/print marketing methods to achieve agent or office goals
  • Templated design skills to deliver exceptional assets
  • Liaise with the entire Marketing Group
  • Assist with trainings and agent relations within the office and company
• Assists the Sales Manager with a variety of office duties including recruiting; may assist other departments as necessary
• Professional demeanor and attire
• Warm, inviting personality
• Ability to multi-task and keep up with fast paced environment
• Physical requirements involve sitting to perform general office work at a computer, and mobility throughout an office to light maintenance work
• Self-directed; ability to work both independently and in team environment
• Ability to learn new skills rapidly and accurately and attend all company provided training both virtually and in-person as invited
• Strong organizational abilities
• Computer skills - basic (typing, basic spreadsheets, emails, and using real estate software systems)
• Computer skills – real estate
  • Understanding of all corporate and company proprietary technology
  • Ability to train agents on technology including but not limited to one-on-one training, lunch-n-learns
• Must be able to work all full-time hours (30-40 hours per week) as required;

Diversity Matters

Schmidt Family of Companies believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply.

Why You Should Consider Working For Us

• You will be fairly compensated. Schmidt Family of Companies strives to provide all employees with competitive salaries and exceptional benefits. Full Time Benefits include excellent healthcare insurance; generous personal time off; and a full suite of insurance, including life, short-term disability, identity protection and 401(k).
• You will be part of a fast-paced and collaborative team of professionals with 95 years in the real estate industry and recognized as one of the top brokerages in the country.
• In 2019 we founded the Schmidt Community Fund, a non-profit 501(c)(3) organization, dedicated to fulfilling our moral responsibility to serve one’s neighbor and community and helping our youth with their education so they have the skills necessary to realize their potential, paving the way for a life full of opportunities.

Requirements

This position requires organizational skills, outstanding interpersonal skills and superior customer service, the ability to be flexible and adapt to changes in the work environment and a willingness to take on new challenges. Preferred candidates will have a minimum 2 years related experience in an office environment.

Attributes

• Positive Outlook
• Willing to take initiative
• Servant leadership to customer (agents) and clients (general public)
• Loyal to the agents, office, company and brand
• Ability to Collaborate

Due to regulations a background check will be conducted as a condition of employment.

Requirements

• High school diploma required; college preferred
• Proficiency with Microsoft Office Suite; G-Suite software; Adobe Creative; Mac OS
• Marketing software

Benefits:

• Dental insurance
• Health insurance
• Vision insurance
• Paid Time Off
• Life Insurance
• 401(k)

Schedule:

• Day shift
• Monday to Friday

Salary : $15 - $17