What are the responsibilities and job description for the Service Specialist I position at Schneider Electric?
What will you do? Perform scheduled preventative maintenance on installed customers to Control Systems Perform commissioning and startup of new Control Systems to ensure proper operation Diagnose, troubleshoot, and repair Control Systems wiring, hardware, and software Diagnose communication problems with control devices and other components Create, load, test, and tune system databases Install, replace, and re-commission Control Systems devices, equipment, and software Coordinate activities of subcontractors as required Provide on-site training to customers as needed Provides emergency and warranty service as required.
Create and maintain test records and as-built documentation Conform to project site safety and housekeeping requirements What qualifications will make you successful?
Two-year degree in a related technical field or related work experience 2 years of related work experience required Understanding of HVAC, Building Automation, Energy Management, or other building electronic control systems Basic understanding of mechanical and electrical drawings and symbols Ability to analyze system drawings and schematics Basic understanding of electrical installation practices and requirements Basic understanding of pneumatic controls installation practices and requirements Proficient in software applications including but not limited to Microsoft Word, Excel, and Visio.
Industry product knowledge desired. Schneider Electric’s product knowledge is a plus. Knowledge of BACnet, MODBUS, and LON is also a plus.
Basic understanding of network infrastructure and network communication systems Good knowledge of service procedures. Excellent customer service skills.
Strong verbal and written communication skills including, but not limited to the ability to relate technical terminology to customers, listen effectively, and solicit input from others.
