What are the responsibilities and job description for the Customer Relationship Manager position at School Pride Ltd?
SchoolPride®, a Columbus Ohio company, is looking for a Project Manager, with strong communication skills and a desire to be a collaborative member of a growing design team.
We work with Colleges, High Schools, Professional Teams and Youth Organizations all over the world, designing custom products for use in athletics, education and recognition.
Project Manager/Customer Service Rep Position
This position is part of our project management team and is primarily responsible for qualifying, facilitating, quoting and processing orders for a wide range of custom products. This role requires constant communication directly with customers and internal departments. Must be comfortable working independently to consistently meet tight deadlines and have patience/communication skills to effectively resolve issues.
- Full-Time Position (40 hours per week)
- Opportunities for OT - $20 per hour
- 8:00 am to 4:30 pm, Monday through Friday
- PTO, Holiday Pay and Health Insurance (with optional dental and vision insurance) after probationary period
- 401k matching after 1 year of employment
Requirements
- Project Management, Account Management or Customer Service experience required
- Communication Skills
- Must be able to respond efficiently and professionally to a large number of in-bound calls and emails
- Organized - This is a fast paced role that handles multiple projects simultaneously
- Detail-Oriented - All projects are custom designed so thoroughness and accuracy are imperative
- Flexible/Patient - Handle customer complaints/issues directly and clearly communicate with management to resolve problems
Job Type: Full-time
Job Type: Full-time
Pay: $41,600.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
- No travel
Application Question(s):
- Can you work 8:00 am to 4:30pm Monday through Friday?
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Columbus, OH 43231 (Required)
Work Location: In person
Salary : $41,600